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How to reinstall IPhoto and garageband

12228 Views 4 Replies Latest reply: Nov 23, 2013 8:11 AM by ellybook7 RSS
cloudynoon Calculating status...
Currently Being Moderated
Apr 5, 2012 2:31 AM

I have a Macbook Pro OSX Lion. Iphoto and garageband was preinstalled. When I will update it, there is a dialogue box that appears "We could not complete your purchase, product distribution file could not be verified." So I put it in the trash and went to appstore to reinstall again, but  it won't. I don't have those two apps for now.

MacBook Pro, Mac OS X (10.7.3)
  • Radiation Mac Level 5 Level 5 (4,630 points)
    Currently Being Moderated
    Apr 5, 2012 5:13 AM (in response to cloudynoon)

    The versions of iPhoto and Garageband that are currently in the APP Store are newer versions than the ones that shipped pre-installed on you computer, and so your copies could not be "updated" or "redownloaded", because you first have to Purchase these newer versions.  They are not free to you.  Your alternative, assuming you have a backup copy of your harddrive in Time Machine or an external harddrive, is to reinstall your previous version of these Apps from your backup copy.  You did make a backup copy of your harddrive before "upgrading"?

     

    (Note: I had to do the same thing.)

     

    Hope this helps

  • HACKINT0SH Level 5 Level 5 (5,750 points)
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    Apr 5, 2012 2:40 PM (in response to cloudynoon)

    Uh oh.... You REALLY shouldn't have done that trash maneuver.

  • jrizk07 Calculating status...
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    Apr 9, 2012 8:58 AM (in response to Radiation Mac)

    This is absolutely incorrect, You shouldn't be giving out the wrong information when you have no idea what's going on. If you own iPhoto you own it, updates and everything. He should be able to go view his purchases via the app store and re install that way which is what i'm sure he was doing.

     

    Cloudynoon,

     

    go here  https://discussions.apple.com/message/16063398#16063398

     

    This will explain what the problem is and walk you through fixing the issue. I just fixed my problem this way and had the same exact problem you did.

  • ellybook7 Calculating status...
    Currently Being Moderated
    Nov 23, 2013 8:11 AM (in response to HACKINT0SH)

    i've done the exact same thing. garageband trash. accidently. osx 10.8

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