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HELP PLZ!

470 Views 16 Replies Latest reply: Apr 9, 2012 1:18 PM by jennreagan08 RSS Branched to a new discussion.
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jennreagan08 Calculating status...
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Apr 8, 2012 8:50 PM

I have the regular ipod touch. I had to restore it to factory setting which deleated all my updates as well as data. Now it will not let me update to anything higher than a 3.1.3. How doI fix this??

iPod touch, iOS 3.1.3
  • the fiend Level 5 Level 5 (6,890 points)
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    Apr 9, 2012 3:46 AM (in response to jennreagan08)

    Was it previously using iOS higher than 3.1.3? If it's a 1st generation Touch, it cannot go higher than iOS 3.1.3 anyway.

     

    Identifying iPod models: http://support.apple.com/kb/HT1353

  • the fiend Level 5 Level 5 (6,890 points)
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    Apr 9, 2012 8:49 AM (in response to jennreagan08)

    No - if your iPod is a 1st generation Touch, it cannot go higher than iOS 3.1.3. Simple.

     

    If you were using iOS 4.anything, then it must be at least a 2nd gen Touch.

     

    You really need to ensure that you have correctly identified which generation Touch you have, using the link I provided. On that page, under 2nd gen Touch is a picture of the 2nd gen and under that, a picture of the 1st gen Touch which will allow you to distinguish between the two by looking at the shape of the (black) antenna and the contour of the casing.

     

    For your information; since the 2nd and 3rd gen Touch look similar, one way to distinguish between them is to check the number on the back of the iPod. The 2nd gen has "Model A1288" written on the back, while the 3rd gen has Model A1318 on it.

     

    There is a clear physical difference between the 1st gen and all the later ones.

     

    I'm not sure what you mean by "synced it with your iPhone". No idea how you do that, didn't even know that you could.

  • lllaass Level 10 Level 10 (135,105 points)
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    Apr 9, 2012 9:47 AM (in response to jennreagan08)

    The update to iOS 3.1.3 was a paid update.  The 1G Pod can go no further.

  • the fiend Level 5 Level 5 (6,890 points)
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    Apr 9, 2012 12:44 PM (in response to jennreagan08)

    jennreagan08 wrote:

     

    It is a 2007 ipod touch 16g first gen. i bought an update for it.

    ... to iOS 3.0, which could then be updated (at no cost) to iOS 3.1.3

    jennreagan08 wrote:

     

    At one time it was updated further than the 3.1.3.

    Nope.

  • the fiend Level 5 Level 5 (6,890 points)
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    Apr 9, 2012 12:50 PM (in response to jennreagan08)

    jennreagan08 wrote:

     

    I talked to someone and it can be fixed in stores.

    What do you intend to fix? It is not possible to update a 1st generation Touch (which you say you have) to anything higher than iOS 3.1.3.

    Really, really, really.

     

    I believe that Illaass has said the same thing.

  • Philly_Phan Level 6 Level 6 (11,010 points)
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    Apr 9, 2012 12:49 PM (in response to jennreagan08)

    jennreagan08 wrote:

     

    I talked to someone and it can be fixed in stores.

    Ask "someone" to accompany you to the stores.

  • Philly_Phan Level 6 Level 6 (11,010 points)
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    Apr 9, 2012 12:55 PM (in response to jennreagan08)

    No one was being mean.  You were given correct answers and insisted on arguing.

  • Philly_Phan Level 6 Level 6 (11,010 points)
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    Apr 9, 2012 1:08 PM (in response to jennreagan08)

    No one called you a liar.  They simply gave your correct answers.  Period.

     

    If someone can and will do what you want in the store, that's wonderful.  You'll be the first!

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