1 2 Previous Next 20 Replies Latest reply: Nov 15, 2013 11:18 AM by Pinnacle Hiker
Arnie M Level 1 Level 1 (0 points)

Greetings,

 

iWork I have bought years ago on CD and installed on MB-Pro.

Now I have a MB-Air.

Since the Air has no CD/DVD player I transferred iWork from Pro to Air.

Starting up Pages (i.e.) on the Air I get this message:

Screen Shot 2012-04-10 at 09.28.09 AM.png

I can't find the installer (also through a search. iWork search gives: iWork folder containing: Keynote, Numbers, Pages apps)

The DVD player of the Pro is broken.

I rather not repurchase or buy an update.

I rather not Download due expenses ($40.00 per GB) (Sitting in a cafe or neighbour i.e. to Download is not an option)

 

Is there a solution to get iWork working properly from this situation?

 

Thanks!

  • 1. Re: iWork from old to new Mac, problem occurred.
    Peggy Level 8 Level 8 (38,230 points)

    Macs without optical drives have an option to use a "remote disk." Put the DVD in another Mac & click on Remote Disk in the sidebar of the MBA. This KnowledgeBase article should help you.

     

    Peggy_sig.png

  • 2. Re: iWork from old to new Mac, problem occurred.
    Arnie M Level 1 Level 1 (0 points)

    Thanks Peggy but:

     

    "The DVD player of the Pro is broken."

  • 3. Re: iWork from old to new Mac, problem occurred.
    Cattus Thraex Level 4 Level 4 (1,715 points)

    iWork MUST be installed, cannot be coppied by drag-and-drop. So said, sad to say you need the installer, there is no other solution.

  • 4. Re: iWork from old to new Mac, problem occurred.
    Level 8 Level 8 (41,760 points)

    One more time, Cattus is wrong.

    We may copy iWork from a machine to an other one. It just require to know what we are doing.

     

    You failed to transfer the folder :

    Macintosh HD:Library:Application Support:iWork '09:

    from the macPro to the MBA.

    It would be also useful to copy the set of fonts installed by iWork because they are required by the embedded templates.

     

    Yvan KOENIG (VALLAURIS, France) mardi 10 avril 2012

    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.3

    My Box account  is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

  • 5. Re: iWork from old to new Mac, problem occurred.
    Arnie M Level 1 Level 1 (0 points)

    Thanks for the answers. Unfortunatly copying the whole iWork '08 file from App support didn't work.

    Now I'm trying to do it through Migration assistant.

     

    Cheers!

  • 6. Re: iWork from old to new Mac, problem occurred.
    Cattus Thraex Level 4 Level 4 (1,715 points)

    What Yvan suggested works for the newer version of iWork, the older versions are seemingly reluctant to this simple trick.

  • 7. Re: iWork from old to new Mac, problem occurred.
    Level 8 Level 8 (41,760 points)

    (1) nothing was telling that the OP asked upon iWork'08

    (2) I already transferred ioWork '08 from one machine to an other one by a copy scheme.

    Of course for this version the shared folder is  not

    Macintosh HD:Library:Application Support:iWork '09:

    but

    Macintosh HD:Library:Application Support:iWork '08:

    (3) when it's iWork'08, the very late version is required on recent machines, so Pages must be version 3.0.2

     

    Yvan KOENIG (VALLAURIS, France) mercredi 11 avril 2012

    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.3

    My Box account  is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

  • 8. Re: iWork from old to new Mac, problem occurred.
    Cattus Thraex Level 4 Level 4 (1,715 points)

    This is due to the fact that iWork team has not yet implemented a simple mechanism, used by almost all other developers: upon first run, the app creates its folder in Application Support if need be. This allows to put app anywhere on the disk, including an external disk or flash drive, and run it from there, without moving or copying various folders from place A to B.

    It is as simple as that.

  • 9. Re: iWork from old to new Mac, problem occurred.
    Level 8 Level 8 (41,760 points)

    One more time you write about something which you don't know.

    You are in fact misunderstanding the apps behaviour.

    The shared resources which were named in my message are stored in :

    Macintosh HD:Library:Application Support:iWork '09:

    or

    Macintosh HD:Library:Application Support:iWork '08:

     

    The user's files which you wrote about are stored in :

    Macintosh HD:Users:<userAccount>:Library:Application Support:iWork:

     

    This user's folder is created by every versions of iWork apps.

     

    I apologize but the structure of iWork as a package is a very efficient one.

    It's made of three applications which must be stored in a dedicated folder (to allow updaters to treat them as a whole) and a folder embedding shared resources which are stored only once on the HDs.

     

    When they entered the Mac App Store, the apps became independant.

    Now, each of them embed the resources which were shared in the original structure.

    It's easier to move the applications but it's ridiculous in terms of storage efficiency.

    More, in the process, the developpers failed to deliver a 4th app installing the fonts required by the in-the-box templates.

     

    Yvan KOENIG (VALLAURIS, France) mercredi 11 avril 2012

    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.3

    My Box account  is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

  • 10. Re: iWork from old to new Mac, problem occurred.
    Cattus Thraex Level 4 Level 4 (1,715 points)

    Yvan, many apps may be updated via the automatic check process disregarding whether stored in /Applications or in an external drive or anywhere else, I have hundreds of apps stored in this way, and all those which allow automatic update process may be updated in any place on the disk.

    Of course, Apple may choose their way to do this, but is particularly uncomffortable when working with two (or more) partitions running different Mac OSs. I regularly forget that I have to copy that folder unto the new location and, for the sake of order, I simply reinstall it, just to be sure all is where wished by Apple. And that is why I recommended to reinstall unto the new partition rather than choosing what to copy.

    Yes, indeed, there is a second App Supprt folder as there is a second ~/Library folder, but this is another story.

  • 11. Re: iWork from old to new Mac, problem occurred.
    Level 8 Level 8 (41,760 points)

    I never wrote that applications can't be updated when they are stored in a non standard location.

    I wrote that iWork applications, when delivered as a single package, must be stored together in a given folder for such process.

    At this time they weren't delivered as single separated apps but as a package.

    In fact this feature apply only to iWork '09.

    It's because for this package, updaters applied to the three embedded applications.

    2012-04-11T15.53.59.png

    Only the late update was a Keynote only one.

     

    For iWork '08, there were separated updaters for each applications so, installing them out of their original folder wasn't a problem.

    2012-04-11T15.52.30.png

    The fact that you forget to copy the resources when you wanr to work from an other system is not an Apple problem, it's yours.

     

    I repeat that you were wrong and that you didn't understood what you were writing about, because the shared folder, the one which must be copied, is not the one which you described with :

     

    upon first run, the app creates its folder in Application Support if need be.

     

    The shared folder:

    Macintosh HD:Library:Application Support:iWork '09:

    or

    Macintosh HD:Library:Application Support:iWork '09:

    is not created at application's first launch, it's created by the installer during the installation process.

     

    The one which you described is :

    Macintosh HD:Users:<userAccount>:Library:Application Support:iWork:

     

    For someone understanding the way iWork is installed, the copy process is perfectly neat and clear.

    It is more efficient than installing then apply the required updates which, to be up to date require :

    install iWork

    apply iWork update9.1

    apply keynote update 5.1.1

     

    Yvan KOENIG (VALLAURIS, France) mercredi 11 avril 2012

    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.3

    My Box account  is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

  • 12. Re: iWork from old to new Mac, problem occurred.
    quochuy Level 1 Level 1 (0 points)

    What worked for me:

    • Copy the followings from the original Mac:
    • /Applications/iWork '09
    • /Library/Application Support/iWork '09
    • /Library/Preferences/com.apple.iWork09*
    • Optionally, you might also want /Users/your-username/Library/Application Support/iWork '09

     

    Then:

    • Enter your Registration Key.
    • Update iWork with Mac AppStore

     

    You an copy that from a Time Machine backup.

  • 13. Re: iWork from old to new Mac, problem occurred.
    fruhulda Level 6 Level 6 (15,110 points)

    quochuy wrote:

     

    • Update iWork with Mac AppStore

     

    MAcAppStore doesn't recognise iWork application installed from a disc from the beginning. To update one has to use the Software update check i the -menu.

  • 14. Re: iWork from old to new Mac, problem occurred.
    quochuy Level 1 Level 1 (0 points)

    Well it seems like it does now, I just did it: transfered iWork from my old desktop Time Machine to my new Macbook Pro Retina, entered the serial number and as soon as I did that it offered to update to iWork 9.2 for Mountain Lion support, clicking OK took me into the Mac AppStore where the update took place.

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