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iPhone 4 Black Screen will not reboot

178787 Views 55 Replies Latest reply: Feb 22, 2014 1:17 PM by luckyluc123 RSS
  • LijinLaksh Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 2, 2012 1:49 AM (in response to DLTMAC)

    You are welcome. I noticed this problem when i have multiple clicks on home screen and its trun to sleep mode. However I'm still trying to replicate the problem

  • a55gasorgr4ss Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 10, 2012 10:15 AM (in response to twaycott)

    I just had this issue after I dropped it off my lap onto carpet.  Open the back, remove the shield in the top left, then remove the ribbons for the digitizer (the 2 around the top middle), then put them back and replace the shield. Worked for my phone maybe it'll work for you..

  • thatch27 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 11, 2012 4:35 PM (in response to twaycott)

    I have the white iphone 4s and black screen happened to me. I could still hear sounds but couldn't see anything and resetting wouldn't work. I plugged it into my computer and it worked!!!

  • Zare3 Level 1 Level 1 (15 points)
    Currently Being Moderated
    Apr 11, 2012 7:31 PM (in response to twaycott)

    Press and hold bothe your home and power button at the same time for about 15-20 seconds till the apple logo appears ..

  • chathurangaa Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 28, 2012 9:39 PM (in response to twaycott)

    I have the same issue

     

    1.My iPhone4 instantly power gone 3times or 4 may be.(but battery 90% still remaining)

     

    2.i tried power on button but it not turn on.

     

    3.i tried get DFU mode but its not work.

     

    4.it only turn on i plugged usb cable to phone.

     

    5.then i tried restore to new ios 5.1 but problem was the same.

     

    6.this problem not always effect me.one time per day may be.

     

    7.battery life also good.2g usage 2days like.

     

    is that reason for this multiple clicks....?

  • HaydenBriggs Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 21, 2012 4:47 AM (in response to twaycott)

    This sort of thing happens when there is a issue with the phone and it goes into recovery mode to stop any damage happening to the device i think as this has happened to me a couple of times when i have accidently dropped my iphone

  • Meh12 Level 1 Level 1 (110 points)
    Currently Being Moderated
    Sep 23, 2012 11:15 PM (in response to twaycott)

    [Will loose any data/information on iPhone during this process]

     

    "Make sure Computer and iTunes is up to date"

     

    Open iTunes on the computer>Sign in if needed>Plug in the USB cord to the computer "Without the iPhone">Hold down the Home button and then plug iPhone into the computer>Continue to hold the home button until iTunes prompts restore device.

     

    This is going to restore your device back to the original factory settings.

     

    Setup iPhone as New:

     

    [Try device for a few days - if all well - "got a backup - restore from back up - no back up sorry will have to continue to use as is"]

     

    If you are still unable to get the device to work properly contact Apple Support or make your own Apple Retail appointment online to see what an Apple Retail Store near you can do.

    http://www.apple.com/retail/iphone/

  • BSTY Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 28, 2012 2:44 PM (in response to a55gasorgr4ss)

    Thanks it really worked, tried all the reboot 10sec, 2 min, 5 min, plug unplug but oncve is on black screen then there is no way that the pc recognizes the iphone.

     

    Had the tools from previous battery change, so when i read it gave me confidence not to damage the phone while disconnecting suddenly the battery flex.

     

    In the end it was the only thing that work, and no damage to the phone. (reboot from holding and home button did not do anything to my phone)

     

    Is the first time the phone crashes like that, previous times, had manage to do the reboot normally without unplugging the battery.

     

    hope it helps for you guys.

     

    Warning: try this as your last option (only if normal reboot does not work)

  • Sahabdeen M Safnas Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 21, 2013 2:56 AM (in response to twaycott)

    Had the same problem... I connected the phone to itunes via lap and presses home and power key simultaniously formore than 15 seconds... Then it got right.. now it works.....

  • Nicko27 Level 1 Level 1 (0 points)
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    Nov 22, 2013 3:15 PM (in response to Zare3)

    Thanks Zare - worked for me too

  • luckyluc123 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 22, 2014 1:17 PM (in response to Nicko27)

    My phone is buzzing but has black screen and i have tried everything to re-boot - so I have no choice but to go back factory settings from my PC- Apple ID is good but Itunes has message that says it is not connected with that account?? Can I do factory setting any other way. I don't care if I get info that was on phone. I am so frustrated now, I just want it to ring and be able to take calls

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