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Not able to update to iOS 5 on iPod touch 3G 32GB

346 Views 1 Reply Latest reply: Apr 12, 2012 6:07 AM by planb77 RSS
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Apr 11, 2012 9:09 PM

I have been able to update to iOS 4.3.3 but whenever it try updating to iOS 5, itunes promt me after extracting the firmware - "ipod is not eligible for this build"? why is this so? why am i not able to update it to ios 5?

iPod touch, iOS 4.3.3
  • planb77 Level 7 Level 7 (32,255 points)

    From this Apple support document: iTunes: Specific update-and-restore error messages and advanced troubleshooting

    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.

    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

     

    B-rock

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