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my iphone screen does not lock while on a call and therefore I end up losing my call by muting or some other function that my face activates?

837 Views 5 Replies Latest reply: Sep 5, 2013 11:28 AM by Adam10101010101 RSS
chrisfenner Calculating status...
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Apr 12, 2012 8:59 PM

Verizon has tried to fix this problem and cannot.  98% of the time when I am on a call my screen does not lock and go black.  Therefore I often mute people by mistake of some other function takes over that my face has activated.  Very frustrating.  Doesn't repair by turning phone off and then on again.

iPhone 4


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