14 Replies Latest reply: May 8, 2012 6:41 AM by HCCM
HCCM Level 1 Level 1 (0 points)

Hello , how can I connect my new AE to my Sitecom 300N ?

I tried several ways, but now my Mac contiues to say that the AE " was in a home network " and it's impossible to get a network with working AE and internet connection . I think I should be able to clean the configuration-logs , but how shoul I find these ?

And, maybe I should configure the AE with cable-connection to the Sitecom ?


Mac OS X (10.7.3)
  • 1. Re: AIrport Express paring with Sitecom 300N
    Tesserax Level 8 Level 8 (48,245 points)

    You basically have two choices with connecting the 802.11n AirPort Express Base Station (AXn) with the Sitecom wireless router:

    1. To extend the Sitecom's wireless network: Connect the AXn directly to one of the Sitecom's LAN ports. Configure both routers into a roaming network.
    2. For iTunes streaming and/or sharing a USB printer: Configure the AXn as a wireless client.
  • 2. Re: AIrport Express paring with Sitecom 300N
    HCCM Level 1 Level 1 (0 points)

    Allright ,that's a clear answer ; which means I can't connect both wireless ?? Or do you mean it is possible, but not stable or something ??

  • 3. Re: AIrport Express paring with Sitecom 300N
    Tesserax Level 8 Level 8 (48,245 points)

    With the first option the AXn would be connected to the Sitecom router by wire. In this configuration the AXn can support both extending the Sitecom's wireless network AND be used for streaming/printer sharing.

     

    In the second option, the AXn would be connected to the Sitecome router by wireless. However, in this configuration it will NOT be able to extend the Sitecom's range BUT it can still be used for streaming/printer sharing.

  • 4. Re: AIrport Express paring with Sitecom 300N
    HCCM Level 1 Level 1 (0 points)

    In the second opinion ; what do I use in the configuration-settings ? - new network

                                                                                                      -  extend network

                                                                                                      - replace router

     

    And for the first opinion ?

     

    And, in the first opinion ,can I use my iPhone over the Sitecom's network to stream music to the AX ?

     

    Sorry , but I think this will be my final questions........;-))

  • 5. Re: AIrport Express paring with Sitecom 300N
    Tesserax Level 8 Level 8 (48,245 points)

    In the second opinion ; what do I use in the configuration-settings ? - new network

                                                                                                       -  extend network

                                                                                                       - replace router

    (Note: I am referencing AirPort Utility v5.6 in the following responses.)

    In the second option, you would choose: AirPort Utility > Select the AX > Manual Setup >  AirPort > Wireless tab > Wireless Mode: Join a wireless network

     

    And, in the first opinion ,can I use my iPhone over the Sitecom's network to stream music to the AX ?

    Yes.

  • 6. Re: AIrport Express paring with Sitecom 300N
    HCCM Level 1 Level 1 (0 points)

    Is it possible to set up 2 networks ;

     

    1: for internet through the Sitecom

    2: for music streaming through the AX

     

    If I set this up , I have to change networks manualy ?

     

    So far, I did not succeed in setting up 1 network of both the Sitecom and the AX.............

  • 7. Re: AIrport Express paring with Sitecom 300N
    Tesserax Level 8 Level 8 (48,245 points)

    If I set this up , I have to change networks manualy ?

    No, if configured properly, you will only have a single wireless network (provided by the Sitecom router.)

     

    Again, you just need to configure the AX to join the Sitecom's wireless network as per the link I provided earlier. In addition, please check out this Apple Support article for more details.

  • 8. Re: AIrport Express paring with Sitecom 300N
    HCCM Level 1 Level 1 (0 points)

    Again it's not working........!!

    I worked as you described : http://support.apple.com/kb/HT4587

    Every time I get ; error : code 6753............

  • 9. Re: AIrport Express paring with Sitecom 300N
    Tesserax Level 8 Level 8 (48,245 points)

    Try temporarily connecting the AX to the Sitecom router by Ethernet during the set up phase. Once completed, you can disconnect it, and then, place it at the desired location.

  • 10. Re: AIrport Express paring with Sitecom 300N
    HCCM Level 1 Level 1 (0 points)

    Thanks for your help !! But, that's what I'm doin' all the time;

    using the (ethernet-) cable ....!

  • 11. Re: AIrport Express paring with Sitecom 300N
    Tesserax Level 8 Level 8 (48,245 points)

    The idea was to connect it by Ethernet to get it set up. Once completed, you can remove the Ethernet connection and move the AX to the desired location where it would connect (hopefully) to the Sitecom.

  • 12. Re: AIrport Express paring with Sitecom 300N
    HCCM Level 1 Level 1 (0 points)

    Yes !! It's configured ; but for now...........it can't be found

     

    The configutation worked on my Windows laptop...... , couldn't manage this on both my Mac or iPhone.....

     

    I thought , I buy a Apple product, it'll be easy to set up , but I'm  getting frustrated !!!

  • 13. Re: AIrport Express paring with Sitecom 300N
    Tesserax Level 8 Level 8 (48,245 points)

    Sorry you are having so much trouble getting this to work.

     

    There are only two other things I can think of:

    1. The Sitecom's wireless settings. It may be possible that you have the Sitecom wireless mode configured as such the AX is having difficulty joining it. In most cases, where this is true, the other router is broadcasting a 2.4 GHz wireless network that uses wide-channels. This is sometimes referred to as "turbo" mode. The AirPorts do not support wide-channels in this band.
    2. IPv6 in OS X Lion is on by default. This sometimes causes problems with either the AirPort Utility accessing the AirPorts or with streaming iTunes to an AX.

    I would recommend checking the first item, and report back with what the Sitecom settings are. If, after doing so, we don't find anything unusual, I can provide you with the Terminal commands to disable IPv6.

  • 14. Re: AIrport Express paring with Sitecom 300N
    HCCM Level 1 Level 1 (0 points)

    Tesserax , thankx for your support !!

    But.....it didn't work out at the end ( 3 weeks ) and thats why I removed the Sitecom and bought an Airport Extreme , together with the Apple TV

    Now, there's a very strong network in tha house , we're lovin' it !!