1 2 Previous Next 22 Replies Latest reply: Apr 15, 2012 2:16 PM by XavierRaux
XavierRaux Level 1 Level 1 (0 points)

I downloaded Aperture yesterday and it does not open, it has never opened. Aperture 3.2.3

All updates installed. Y didn't have Finalcut express 4.


Someone can help me?


Aperture 3, Mac OS X (10.7.3)
  • 1. Re: Aperture closes at the opening.
    léonie Level 9 Level 9 (51,765 points)

    Xavier, can you explain a little bit more what you did, please? You downloaded Aperture from the AppStore, I assume?

    • Did the installer run and install the Application properly in the Applications folder, or was there an error message from the installer?
    • Or is it that you try to open the installed application in the Applications folder and it does not launch? Do you get an error message from Aperture or is there a crash report?

     

    If there is a crash report, please post first 50 lines. If there is an error message please post the exact error message and when it occurs.

     

    Regards

    Léonie

  • 2. Re: Aperture closes at the opening.
    XavierRaux Level 1 Level 1 (0 points)

    Capture d’écran 2012-04-15 à 13.42.21.png

    That is the error message . The instalation well be good . ( I think ) . Aperture is in the Finder/Applplication/

    In launchpad ect.. I have alsow the Aperture library . All seem good . But when I launch the app' this message error appears.

     

    Contrary to error message says all the updates are installed...

     

    Do you want any traduction about the picture ?

     

     

    Thank you for your attention .

     

     

     

    The message error says :

     

    Process:         Aperture [684]

    Path:            /Applications/Aperture.app/Contents/MacOS/Aperture

    Identifier:      com.apple.Aperture

    Version:         3.2.3 (3.2.3)

    Build Info:      Aperture-203040000000000~4

    App Item ID:     408981426

    App External ID: 6826406

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [155]

     

     

    Date/Time:       2012-04-15 13:51:11.306 +0200

    OS Version:      Mac OS X 10.7.3 (11D50)

    Report Version:  9

     

     

    Interval Since Last Report:          15000 sec

    Crashes Since Last Report:           15

    Per-App Crashes Since Last Report:   15

    Anonymous UUID:                      EFB275C4-6C68-4B54-859B-7A442AD97FD2

     

     

    Crashed Thread:  0

     

     

    Exception Type:  EXC_BREAKPOINT (SIGTRAP)

    Exception Codes: 0x0000000000000002, 0x0000000000000000

     

     

    Application Specific Information:

    dyld: launch, loading dependent libraries

     

     

    Dyld Error Message:

      Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

      Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture

      Reason: no suitable image found.  Did find:

              /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper

     

     

    Binary Images:

           0x100000000 -        0x100797fe7  com.apple.Aperture (3.2.3 - 3.2.3) <68B4FE50-2493-34CE-AA96-5082AEB612C8> /Applications/Aperture.app/Contents/MacOS/Aperture

           0x100984000 -        0x100e3efe7  com.apple.RedRock (1.8.2 - 233.29) <C0877210-AC68-3632-843C-41EDD190D9EC> /Applications/Aperture.app/Contents/Frameworks/RedRock.framework/Versions/A/Red Rock

           0x1010b7000 -        0x1010baff7  com.apple.iLifePhotoStreamConfiguration (2.2 - 2.2) <F3D00C75-7FC9-3E44-9C43-1CCF02A42244> /Applications/Aperture.app/Contents/Frameworks/iLifePhotoStreamConfiguration.fr amework/Versions/A/iLifePhotoStreamConfiguration

           0x1010c0000 -        0x1010d0ff7  com.apple.iLifeAssetManagement (2.1 - 10.12) <53C0A173-E7C3-3978-A5F3-28E4E9C951CF> /Applications/Aperture.app/Contents/Frameworks/iLifeAssetManagement.framework/V ersions/A/iLifeAssetManagement

           0x1010e3000 -        0x101191ff7  com.apple.MobileMe (13 - 1.0.4) <233AAB01-586D-33DF-89D8-1D5754615C1E> /Applications/Aperture.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mo bileMe

           0x200000000 -        0x20000aff7  com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <B142A0DF-3C82-31B4-913D-558F618E739C> /Applications/Aperture.app/Contents/Frameworks/AccountConfigurationPlugin.frame work/Versions/A/AccountConfigurationPlugin

        0x7fff6ce17000 -     0x7fff6ce4bbaf  dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld

        0x7fff8882c000 -     0x7fff889b6ff7  com.apple.WebKit (7534.53 - 7534.53.11) <2969964C-2759-3407-9EBB-C1304A556755> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit

        0x7fff88c56000 -     0x7fff88ca2ff7  com.apple.SystemConfiguration (1.11.2 - 1.11) <A14F3583-9CC0-397D-A50E-17217075953F> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

        0x7fff88dea000 -     0x7fff88fbefff  com.apple.CoreFoundation (6.7.1 - 635.19) <57B77925-9065-38C9-A05B-02F4F9ED007C> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

        0x7fff89394000 -     0x7fff89596fe7  com.apple.AOSKit (1.02 - 91) <78F90BCC-414B-38E0-908D-A17906CF31FF> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit

        0x7fff8aaf2000 -     0x7fff8aaf2fff  com.apple.Cocoa (6.6 - ???) <7EC4D759-B2A6-3A99-AC75-809FED1500C6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

        0x7fff8bff7000 -     0x7fff8c089fff  com.apple.PDFKit (2.6.2 - 2.6.2) <4C8D80F6-09BB-3BD5-983B-A24FBEB5BCF3> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit

        0x7fff8ef3c000 -     0x7fff8ef42fff  com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

        0x7fff8f343000 -     0x7fff8f343fff  com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

        0x7fff8fdd8000 -     0x7fff900bafff  com.apple.security (7.0 - 55110) <252F9E04-FF8A-3EA7-A38E-51DD0653663C> /System/Library/Frameworks/Security.framework/Versions/A/Security

        0x7fff90d13000 -     0x7fff90d13fff  com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

        0x7fff90d76000 -     0x7fff90d86ff7  com.apple.opengl (1.7.6 - 1.7.6) <C168883D-9BC5-3C38-9937-42852D719718> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

        0x7fff92b93000 -     0x7fff92d32fff  com.apple.QuartzCore (1.7 - 270.2) <F2CCDEFB-DE43-3E32-B242-A22C82617186> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

        0x7fff9382a000 -     0x7fff9382afff  com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

        0x7fff9405e000 -     0x7fff940c8ff7  com.apple.framework.IOKit (2.0 - ???) <EEEB42FD-E3E1-3A94-A771-B1993B694F17> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

        0x7fff947f0000 -     0x7fff947f0fff  com.apple.Carbon (153 - 153) <C1A30E01-E113-38A0-95CA-99360F92A37A> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

     

     

    Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 3.1 GHz, 8 GB, SMC 1.72f2

    Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020

    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.61.5-P2P

    Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports

    Network Service: Ethernet, Ethernet, en0

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: ST31000528AS, 1 TB

    Serial ATA Device: APPLE SSD TS256C, 251 GB

    Serial ATA Device: OPTIARC DVD RW AD-5690H

    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

    USB Device: hub_device, 0x0409  (NEC Corporation), 0x005a, 0xfa130000 / 5

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

    USB Device: USB-SATA Bridge, 0x0411  (Melco, Inc.), 0x01ba, 0xfd140000 / 5

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3


  • 3. Re: Aperture closes at the opening.
    léonie Level 9 Level 9 (51,765 points)

    The error message is: In your Library an important framework is missing "PluginManager.framework" - this usually happens if you install some other program that installs own packages in the Library.

     

    Open your System volume in the Finder and inspect the folder "Library" if the framework really is missing:

    Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

     

    If it is not there, the safest way to restore it would be to reinstall MacOS Lion. Alternately you can try to restore that framework from your TimeMachine backup.

     

    Regards

    Léonie

  • 4. Re: Aperture closes at the opening.
    XavierRaux Level 1 Level 1 (0 points)

    huum ... Exacly this document is not here , but isn't in Time Machine ...

    Who have this document  ?

     

    Thank

  • 5. Re: Aperture closes at the opening.
    léonie Level 9 Level 9 (51,765 points)

    The framework usually is installed when you install your Operating System. The easiest way to do it would be to download the MacOS Combo update: http://support.apple.com/kb/TS3528

     

    How to install is described in this Support Article:

    Aperture 3.x: Aperture unexpectedly quits if Final Cut Express 4 is installed

     

    In your case the same framework is missing as described there, even if you do not have Final Cut installed.

     

    Regards

  • 6. Re: Aperture closes at the opening.
    XavierRaux Level 1 Level 1 (0 points)

    So , I download OS 10.7. Combo . And all will be all right ?

    Just out of curiosity what difference with the usual update?

  • 7. Re: Aperture closes at the opening.
    léonie Level 9 Level 9 (51,765 points)

    Just out of curiosity what difference with the usual update?

    A regular update only includes the additions to the previous version. A Combo Update is a full OS version - the full OS install including all recent updates - you could also boot into the "Recovery Partion" or download again from the App Store, but sometimes the App Store needs convincing to let you download again. I usually head straight for a Combo Update if one is available, I find it the most convenient way to reinstall.

  • 8. Re: Aperture closes at the opening.
    XavierRaux Level 1 Level 1 (0 points)

    I had instal the DMG. but aperture don't whant work ..

    when I go in library , the document Framwork dosn't exist .

  • 9. Re: Aperture closes at the opening.
    léonie Level 9 Level 9 (51,765 points)

    I'm sorry to hear that .. You installed the 10.7.3 Client Combo?

     

    Have you looked in the Library if the missing framework now is installed at least?

         /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

     

    Do you still get the same crash or do you now have a different error message?

  • 10. Re: Aperture closes at the opening.
    XavierRaux Level 1 Level 1 (0 points)

    When I go in library , the document Framwork dosn't exist .Capture d’écran 2012-04-15 à 19.59.12.png

    The same message error .

  • 11. Re: Aperture closes at the opening.
    léonie Level 9 Level 9 (51,765 points)

    I think you are looking at your user library, not at the System Library.

     

    Is your MacOS system installed on "Macintosh HD" or on "Macintosh SSD"?

    • If it's on "Macintosh SSD", click this in the Finder sidebar, and then you will see the system Library folder. Look there fro Frameworks.
    • If it's on "Macintosh HD", do the same starting from this volume.

     

    Is the framework there?

  • 12. Re: Aperture closes at the opening.
    XavierRaux Level 1 Level 1 (0 points)

    Yes ther is Capture d’écran 2012-04-15 à 20.19.08.png

    In SSD

    What must I do ?

  • 13. Re: Aperture closes at the opening.
    léonie Level 9 Level 9 (51,765 points)

    Capture+d’écranannotated.png

    O.K., so you have found the correct frameworks folder - but please check what is inside by clicking the disclosure triangle besides the folder icon. Then look, if there is a folder

         PluginManager.framework

    If it is there, check the Versions Folder : Is there a Version -> B Folder or A Folder and are they empty or not?

     

    Regards

    Léonie

  • 14. Re: Aperture closes at the opening.
    XavierRaux Level 1 Level 1 (0 points)

    Capture d’écran 2012-04-15 à 21.23.40.png

    that is in this doc . In " PluginManager.frameworkCapture d’écran 2012-04-15 à 21.33.37.png

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