1 2 Previous Next 16 Replies Latest reply: Apr 15, 2012 9:23 PM by Linc Davis
dabienwa Level 1 Level 1 (0 points)

New mac mini that I migrated from my old mac mini. Suddenly, I can't move file folders or files. I can cut and paste but not drag. I'm stumped. Anybody experienced this?


Mac mini (Mid 2011), Mac OS X (10.7.3)
  • 1. Re: files and folders locked
    Linc Davis Level 10 Level 10 (118,025 points)

    Are you referring only to files on your Desktop, or to all files?

  • 2. Re: files and folders locked
    dabienwa Level 1 Level 1 (0 points)

    All files. It's as if they're locked in place. I can cut/copy and paste into another folder or drive, then command-delete to delete them.

  • 3. Re: files and folders locked
    Linc Davis Level 10 Level 10 (118,025 points)

    Launch the Terminal application in any of the following ways:

     

    Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.

     

    Drag or copy — do not type — the following line into the Terminal window, then press return:

     

    ls -AOel

     

    Post any lines of output that appear below what you entered — the text, please, not a screenshot.

     

    If any personal information appears in the output, edit before posting, but don’t remove the context.

  • 4. Re: files and folders locked
    dabienwa Level 1 Level 1 (0 points)

    Here you are:

     

    Last login: Sun Apr 15 15:29:16 on ttys000

    macmini-6d6630:~ MonkeyPuzzle$ ls -AOel

    total 56

    -rw-r--r--   1 MonkeyPuzzle  MonkeyPuzzle  -          3 Mar 27  2005 .CFUserTextEncoding

    -rw-r--r--   1 MonkeyPuzzle  MonkeyPuzzle  -        638 Mar  9  2008 .COLReg

    -rw-r--r--@  1 MonkeyPuzzle  MonkeyPuzzle  -      15364 Apr  8 09:07 .DS_Store

    drwx------   2 MonkeyPuzzle  MonkeyPuzzle  -         68 Apr 15 15:30 .Trash

    drwxr-x--x   3 MonkeyPuzzle  MonkeyPuzzle  -        102 Nov 20  2010 .adobe

    drwxr-xr-x   4 MonkeyPuzzle  MonkeyPuzzle  -        136 Apr  2  2011 .avidemux

    -rw-------   1 MonkeyPuzzle  MonkeyPuzzle  -        405 Apr 15 15:30 .bash_history

    drwx------   3 MonkeyPuzzle  MonkeyPuzzle  -        102 Nov 10  2008 .cups

    drwx------  14 MonkeyPuzzle  MonkeyPuzzle  -        476 Apr 15 14:10 .dropbox

    drwxr-xr-x   3 MonkeyPuzzle  MonkeyPuzzle  -        102 Nov  4  2007 .mplayer

    drwxr-xr-x  33 root          staff         -       1122 Jan 14 17:06 .spumux

    drwxr-xr-x   7 MonkeyPuzzle  MonkeyPuzzle  -        238 Nov 13  2006 .viv

    drwxr-xr-x   2 MonkeyPuzzle  MonkeyPuzzle  -         68 Dec 13  2006 .wapi

    drwxr-xr-x   3 MonkeyPuzzle  MonkeyPuzzle  -        102 Dec  8  2007 .webex

    drwx------   5 MonkeyPuzzle  MonkeyPuzzle  -        170 Apr 15 14:41 Desktop

    drwx------  14 MonkeyPuzzle  MonkeyPuzzle  -        476 Mar 26 06:58 Documents

    drwxr-xr-x   3 MonkeyPuzzle  MonkeyPuzzle  -        102 Apr 13 22:58 Downloads

    drwx------@ 47 MonkeyPuzzle  MonkeyPuzzle  -       1598 Apr 11 11:17 Dropbox

    drwx------@ 59 MonkeyPuzzle  MonkeyPuzzle  hidden  2006 Apr 13 08:17 Library

    drwx------   9 MonkeyPuzzle  MonkeyPuzzle  -        306 Jan 14 17:06 Movies

    drwx------  10 MonkeyPuzzle  MonkeyPuzzle  -        340 Apr 13 22:56 Music

    drwx------  15 MonkeyPuzzle  MonkeyPuzzle  -        510 Apr 13 22:59 Pictures

    drwx---r-x   4 MonkeyPuzzle  MonkeyPuzzle  -        136 Jan 14 17:06 Public

    drwxr-xr-x   3 MonkeyPuzzle  MonkeyPuzzle  -        102 Feb 24  2007 Shared

    drwxr-xr-x   6 MonkeyPuzzle  MonkeyPuzzle  -        204 Nov 21  2009 Sites

    macmini-6d6630:~ MonkeyPuzzle$

  • 5. Re: files and folders locked
    Linc Davis Level 10 Level 10 (118,025 points)

    Please read this whole message before doing anything.

     

    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

     

    The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:

     

    • Be sure your Mac is shut down.
    • Press the power button.
    • Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    • Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).

     

    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.

     

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Test while in safe mode. Same problem(s)?

     

    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • 6. Re: files and folders locked
    dabienwa Level 1 Level 1 (0 points)

    Unfortunately, the result is worse. It now permits me to drag files, however for instance, when I drag a file to another folder, it requires authentication. When I type in my password, it then copies the file to the folder. I cold-booted in normal mode and it's doing the same as safe mode.

     

    This does not bode well.

  • 7. Re: files and folders locked
    Linc Davis Level 10 Level 10 (118,025 points)

    Repairing the permissions of a home folder in Lion is a complicated procedure. I don’t know of a simpler one that always works.

     

    Launch the Terminal application in any of the following ways:

     

    Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    Open LaunchPad. Click Utilities, then Terminal in the page that opens.

     

    Drag or copy — do not type — the following line into the Terminal window, then press return:

     

    chmod -R -N ~

     

    The command will take a noticeable amount of time to run. When a new line ending in a dollar sign ($) appears below what you entered, it’s done. You may see a few error messages about an “invalid argument” while the command is running. You can ignore those. If you get an error message with the words “Permission denied,” enter this:

     

    sudo !!

     

    You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up.

     

    Next, boot from your recovery partition by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.

     

    When the recovery desktop appears, select Utilities ▹ Terminal from the menu bar.

     

    In the Terminal window, enter “resetpassword” (without the quotes) and press return. A Reset Password window opens. You’re not going to reset the password.

     

    Select your boot volume if not already selected.

     

    Select your username from the menu labeled Select the user account if not already selected.

     

    Under Reset Home Directory Permissions and ACLs, click the Reset button.

     

    Select ▹ Restart from the menu bar.

  • 8. Re: files and folders locked
    babowa Level 7 Level 7 (23,300 points)

    Just out of curiosity, are you actually running 10.7.3 or some other version (as a developer maybe?)?

  • 9. Re: files and folders locked
    dabienwa Level 1 Level 1 (0 points)

    Will do. Unfortunately, my printer isn't working, so I have to remember this (and hope the PDF I made is available to read).

     

    babowa: this is a fresh new Mac Mini 2.3 i5 with all the updates (10.7.3).

     

    Here we go ...

  • 10. Re: files and folders locked
    babowa Level 7 Level 7 (23,300 points)

    babowa: this is a fresh new Mac Mini 2.3 i5 with all the updates (10.7.3)

    thanks - never mind then....

  • 11. Re: files and folders locked
    dabienwa Level 1 Level 1 (0 points)

    Hosed. No change. I'm getting that feeling that I'm going to have to do a wipe.

  • 12. Re: files and folders locked
    Linc Davis Level 10 Level 10 (118,025 points)

    Please read this whole message before doing anything.

     

    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

     

    The purpose of this exercise is to determine whether the problem is localized to your user account. Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.

     

    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

     

    Test while logged in as Guest. Same problem(s)?

     

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

     

    Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.

  • 13. Re: files and folders locked
    dabienwa Level 1 Level 1 (0 points)

    Same result.

     

    The problem is different from when I started. Initially, I couldn't drag a file anywhere. It was as if it were locked in position. This was the case whether I was attempting to drag files on the Start Up drive or an external drive. Now, the file will drag but only copy to the target folder after "authentication." This is not the case on the external drives, however.

  • 14. Re: files and folders locked
    Linc Davis Level 10 Level 10 (118,025 points)

    Are you trying to drag to a folder in your home folder? If so, are you sure the same thing happens in the guest account? You create a file in the guest account, say on the Desktop, then you try to drag it to the Documents folder, and you get a password prompt. Is that correct?

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