Currently Being ModeratedDec 15, 2011 8:30 AM (in response to davidfromcullowhee)
When I hit Apply it produces a line of text that says QuickTime 7 Pro, but that's it.
That's all you get. There is no other confirmation.
When I hit okay and try to use some of the QT Pro functionality, say file>New Player it still acts like I don't have Pro. if I click About QuickTime it doesn't says 7.7.1 not pro
It won't say "pro" anywhere other than a small "Pro" tag on the QuickTime "Q" logo. If the Pro labels disappeared from the commands and they're no longer greyed out, the key was correctly registered.
If "New Player" doesn't work, something else is amiss. First, confirm that the new player isn't just hiding behind an existing one or other window. If that's definitely not the case, do any of the other Pro functions such as Export work? Or are all of the functions not working?
Regards.iMac, Mac OS X (10.7), Core i7 Radeon 4850 8GB
Currently Being ModeratedDec 15, 2011 10:57 AM (in response to varjak paw)
I don't get a Pro tag on the logo. Also most of the menu options say Pro and are greyed out. It's definitely not opening up a window behind anything because it brings up a window with three links prompting me to buy Pro.
What does this mean? Is there a process I can follow that will upgrade me to Pro for certain?
Currently Being ModeratedDec 15, 2011 12:11 PM (in response to davidfromcullowhee)
If the Pro tags on the menu commands are still there, then your key didn't register correctly. Try deleting the QuickTime preference files and try entering in your key again. I'm not sure of the path to the file in Windows 7, but in XP it's:
C:\Documents and Settings\All Users\Application Data\Apple Computer\QuickTime\com.apple.QuickTime plist
Make sure when you enter in the key that you're entering in _both_ the user name and key code _exactly_ as in the email Apple sent you. Any error in either, including leaving off a salutation (for instance, if the email says "Mr. John Smith") will cause the registration to error.
Hope this helps.
Currently Being ModeratedApr 16, 2012 7:57 AM (in response to varjak paw)
couldn't find any .plist in the quicktime system folders in windows 7. tried the registration code on another computer and it worked so the registration is good. I've tried repairing, uninstalling running ccleaner and reinstalling but I get the same symptom where it seems to accept the code but doesn't unlock the functionality