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Can you navigate my website?

1217 Views 39 Replies Latest reply: Apr 22, 2012 7:07 AM by Joe Wood RSS
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Joe Wood Calculating status...
Currently Being Moderated
Apr 16, 2012 8:21 AM

http://woodsshop.com/

 

I'm a PC user myself so I can't check this out. I have a Mac user client using safari who can't seem to navigate around my website. I've been asking my Host and they haven't been able to help.

 

He has a new apple computer, and he says ..

 

when I enter your web site...under "creative builders"  when I click on "kits", "plans" "japanese" "about us" or "contact us"  my computer freezes...in other words, it just see there, waiting for the site to come up and it never does.  No drop down windows or anything, its just that your site does not move from one area to the next smoothly.  Now this is on my 6 month new apple computer....and as I said, everwhere else I go, no problems.....

 

Could some of you please go to my site and see if you have problems with my links Etc? No one else has reported this but then, how would I know?

 

Hope someone can help :-)

  • stevejobsfan0123 Level 7 Level 7 (30,490 points)
    Currently Being Moderated
    Apr 16, 2012 8:25 AM (in response to Joe Wood)

    On my MacBook Pro, I just viewed your site. I clicked on Contact Us, Kits, and all of the other ones you mentioned, and they worked fine for me. They all went to the corresponding page immediately. I tried this in both Safari and in Firefox.

  • Limnos Level 8 Level 8 (36,585 points)
    Currently Being Moderated
    Apr 16, 2012 8:33 AM (in response to Joe Wood)

    I can view it and the other pages using Safari 3.0.4 and Firefox 3.6. All old browser versions on a 10 year old Mac running OSX 10.4.11 (a 4 generation old OS).  In other words, if I can view it with my old stuff you'd expect somebody running something newer should too.

     

    Get your friend's specific computer information and also the browser and version they are using.

    G4 Quicksilver 2x1GHz 250/120GB HDs, Mac OS X (10.4.11), OS9.2.2, iTunes7.5, QT7.4&QTP2.5.1
  • b j t Level 4 Level 4 (3,670 points)
    Currently Being Moderated
    Apr 16, 2012 8:40 AM (in response to Joe Wood)

    First time got through plans link after it hung for 5 seconds, About Us and Contact us didn't load at all.

    Second time your website would not load at all.

     

    I don't know what this means, as I am running 10.7.3 with Safari 5.1.5

  • stevejobsfan0123 Level 7 Level 7 (30,490 points)
    Currently Being Moderated
    Apr 16, 2012 8:45 AM (in response to b j t)

    That's extremely wierd. I'm also on 10.7.3, version 5.1.5 and can view all pages. I'll try reloading a few times.

     

    <edited by stevejobsfan0123>

    1st time: Loaded no problems

    2nd time: Loaded no problems

    3rd time: Loaded about half way, then stopped, and images on the site did not load.

  • b j t Level 4 Level 4 (3,670 points)
    Currently Being Moderated
    Apr 16, 2012 8:51 AM (in response to stevejobsfan0123)

    Each time I try to enter the site, it hangs, wont load at all.

  • Limnos Level 8 Level 8 (36,585 points)
    Currently Being Moderated
    Apr 16, 2012 8:54 AM (in response to Joe Wood)

    I loaded that page 3 times without problem in Firefox, but again, I'm running all older things so maybe it's something to do with the "improvements" on newer computers.

  • b j t Level 4 Level 4 (3,670 points)
    Currently Being Moderated
    Apr 16, 2012 9:02 AM (in response to Limnos)

    Limnos wrote:

     

    I'm running all older things so maybe it's something to do with the "improvements" on newer computers.

    May be.

     

    Problem is I don't have enough technical knowledge to Downgrade

     

    Guess it's the price we have to pay for all this "advanced" technology .

  • Chamar Level 4 Level 4 (2,035 points)
    Currently Being Moderated
    Apr 16, 2012 9:10 AM (in response to Joe Wood)

    Tried your links on a MacBook Pro and an iMac, both running Lion (10.7.3) with the latest versions of Safari, Chrome & Firefox. All links worked perfectly with virtually instantaneous response.

     

    I'm just sorry I don't live in the San Diego areas as I like your products.

  • Linc Davis Level 10 Level 10 (107,660 points)
    Currently Being Moderated
    Apr 17, 2012 8:52 AM (in response to Joe Wood)

    I merely made a suggestion as to something your customer can try. I don't know whether it will help.

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