Skip navigation

Black Screen on MacBook Pro i7

2062 Views 5 Replies Latest reply: Jul 9, 2012 10:01 AM by Bikul RSS
Bikul Calculating status...
Currently Being Moderated
Apr 1, 2012 11:20 AM

Hi there,


I bought a MacBook Pro 17inch i7 in November 2010 and it was working fine under Snow Leopard and Lion since then. Yesterday I installed Bootcamp and it was workng also. Today when starting from Bootcamp to Lion I had a Kernel Panic (had this never before) and the screen turned black.


I just have the energy cable connencted to it, the computer starts somehow (noise) but no Startsound and screen keeps black.Then I made a little mistake by inserting a LION installer DVD. Cannot get this out anymore, even when I press the trackpad when starting it.


I changed the internal hard drive to be sure that the problem does not come from there. I reset the PRAM. I reset the SMC. No way to get the laptop back to work.


What to do here?

Thank you for Feedback!


MacBook Pro, Mac OS X (10.7.3), 8 GB RAM, 30 ACD
  • sig Level 8 Level 8 (35,770 points)
    Currently Being Moderated
    Apr 1, 2012 11:23 AM (in response to Bikul)

    Sounds like a hardware problem.  Try starting up from a different system.  Hold down command-R at startup and it'll boot from the recovery partition.  If the same problem occurs then, it's definitely not a problem with the system, which makes hardware almost certainly the issue.  In which case, you should contact Apple for service.

  • Tess888 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jun 2, 2012 12:57 PM (in response to Bikul)

    Thanks for posting your difficulty with CS6...I have Lion on a 15" mid 2010 MBP with 8 gig of ram and the fastest processor available at that time. IMHO, Lion can be very unforgiving to third party software, and Adobe is not really known for their glitch free software either. I have Photoshop CS5 on my computer now, and didn't want to upgrade because of the expected aggravation. Thanks for letting us know. The other day I upgraded my Istat program, a humble little utility, and it had problems with a widget in dashboard...before you know it, I had a kernel panic!  removed the widget and all is well again. My system is stable and fast, but Lion takes no prisoners...I think you'll just have to wait until Adobe gets their act together...eventually. As a general rule, since Lion, I wouldn't  make a major upgrade of the OS or intricate program until it has been out for at least 3 months...that applies to the upcoming Mountain Lion as well. I just have too much work to do and can't play around all day long. By the way, if you want to work in Windows 7, use Parallels. They have really gotten their act together with the latest ready for Lion realease. Windows never worked so great on any Windows machine. It's easy to install, intuitive, and problem free...good luck!


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.