2 Replies Latest reply: Apr 17, 2012 7:36 PM by brad805
RyanBarclay95 Level 1 Level 1 (0 points)

I tried call someone the screen flickered and went white. any ideas? I can turn it off and back on and it will work fine but when I lock it or is goes black, and goes back onto the white screen. ive tried everything i can without taking it apart. I dont have any warrenty or insurance for it. I got it from my sister and ive had it for about a year and not dropped it once! just abit battered from when she had it. Looking for a quick fix, Ive been told to buy a new screen but im not paying for a new screen and then someone to fit it for me :/

iPhone 3GS, iOS 5.1
  • 1. Re: I phone 3gs stuck on white screen?
    gdgmacguy Level 6 Level 6 (19,155 points)

    Basic troubleshooting steps clearly outlined in the user guide are restart, reset, restore from backup, restore as new.  If you've tried ALL these steps and your screen still doesn't work, then you have a hardware issue.  There is no quick fix for that.  You'll have to either bring your phone in to Apple for an out of warranty exchange ($149) or find a 3rd party iPhone repair shop near you and get the phone fixed.

  • 2. Re: I phone 3gs stuck on white screen?
    brad805 Level 5 Level 5 (7,290 points)

    Those are the exact symptoms of faulty LCD Display. You need to replace the 3GS LCD Display, only. Before opening and during any repair of iPhone 3GS make sure the iPhone is OFF.