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Contacts not syncing

14718 Views 23 Replies Latest reply: Jan 23, 2014 9:28 PM by PaulWR RSS
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PaulWR Level 2 Level 2 (275 points)
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Mar 22, 2012 7:35 AM

My Contacts are not syncing to iPhone after making lots (200 - 300) edits in Address Book on my MBP. The edits do not appear on the iPhone. It's asthough the data is not even recognised. I've r=tried resetting sync history in iSync prefs, as well clicking on 'replacing data for next sync only' option in iTunes. No success.

Any suggestions or help much appreciated. Thank you.

MacBook Pro 3.02 GHz, 15, Mac OS X (10.6.8), 8GB RAM, 3 iPods, iPhone 3GS, iPad
  • czd Calculating status...
    Currently Being Moderated
    Mar 22, 2012 3:59 PM (in response to PaulWR)

    i have a similar problem.  I added new contacts to my iMac's address book, and they won't sync to the iPhone.  When I look for them in the address book, they are there, but they are in a  blue font instead of a black font. 


    I've tried to start my own request for help, but I keep on getting an error message after I type a heading


    Wish I could help you...

  • Robert Weber4 Level 1 Level 1 (65 points)
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    Mar 28, 2012 6:43 PM (in response to PaulWR)

    I have thesame problem 686 contacts on mbp 754 on ipad2 nothing changes when I sync.

  • marlinfromnull Calculating status...
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    Mar 28, 2012 7:59 PM (in response to PaulWR)

    This is not my soluction, it was posted in another thread a while ago.


    You pull out your all the files in the address books library.


    Make sure iPhone is not also trying to sync contact from another source (like Exchange, Google mail, etc..)
    * Plug iPhone in to computer and turn off contact syncing then sync again
    * Disconnect iPhone
    * Quit Address book, iTunes, iCal etc..
    * go to (user home folder)/Library/Application Support/AddressBook and move all the contents of that folder with the EXCEPTION of the Metadata folder to your desktop (in case you need to restore them).
    * open iSync from your applications, go to Preferences, and click reset Sync History.
    * Reopen AddressBook
    * Connect iPhone to iTunes and set up your iPhone to sync contacts as you want them.




    I have used this successfully in the past.

  • Green Lantern Level 1 Level 1 (15 points)
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    Apr 13, 2012 4:57 PM (in response to marlinfromnull)



    Your suggestion didn't work for me.  In fact, ALL of my contacts were deleted from my iPod touch (3rd gen., iOS 5.1), and now, no matter what I do, nothing will sync back to my iPod.


    I even did a total "Restore" of my iPod, and still every single one of the groups on my iPod's contacts says:  "No contacts."


    I strongly recommend to others reading this discussion that they not try what you have suggested!


    Green Lantern

  • Green Lantern Level 1 Level 1 (15 points)
    Currently Being Moderated
    Apr 18, 2012 8:19 AM (in response to PaulWR)

    To PaulWR:


    Thank you for your note.


    I was actually able to finally fix my problem by using iCloud to sync my Mac's Address Book to my iPod Touch's contacts.

  • joefizz007 Calculating status...
    Currently Being Moderated
    Jun 1, 2012 8:59 AM (in response to PaulWR)

    Thanks Paul... your note on the Hard Reset did it for me!


    I have been been bugged by this for 3 weeks! Phew...





  • vivmehta Calculating status...
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    Jul 5, 2012 2:13 AM (in response to PaulWR)

    Guys, I have a 3gs and facing serious problem in syncing my contacts with iTunes on Windows7. Never realised this earlier, but it seems that my iphone never synced ALL contacts with iTunes. Recently came to know of it when i tried using Google Contacts to sync contacts; around 150 contacs didn't get synced. On the contrary, I lost around 300 contacts on my phone!


    Immediately tried to do a Restore Backup and got most of them back. Since then, iTunes has been throwing error while syncing contacts... something like: "iTunes faced a error while merging contacts." And none of the contacts get copied into Google or Outlook.


    Already tried re-installing itunes on system, still same error message. Can someone help pls???

  • vivmehta Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 5, 2012 4:39 AM (in response to PaulWR)

    Paul, thanks for the reply.


    I can try to follow the mentioned steps but mine was a Locked phone which i got unlocked. If i try to Hard Reset, would it again get locked ???

  • vivmehta Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 5, 2012 10:27 PM (in response to PaulWR)

    Bought an app for $5 from App Store and did it in 30 seconds yesterday. If these app developers can make it so ******* easy, why can't these Apple techno-********?


    They purposely leave these gaps so that such apps can be made and customers shell out more money. I've decided to move onto an open-platform phone now... may be Samsung Galaxy s2 or s3... Enough of ELITE-ISM of owning an iPhone!

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