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Q: constant requests of email password in mail

Hey,

 

Mail goes through periods where it constantly requests my password. At times it appears that the server accepts the password but comes back later in the day and asks again. Other times it appears not to accept my password and continually requests the password.

 

Is anyone eolse seeing this issue?

 

Thanks,

Jeff

Posted on Apr 18, 2012 9:56 AM

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Q: constant requests of email password in mail

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  • Helpful answers

  • by Cattus Thraex,

    Cattus Thraex Cattus Thraex Apr 18, 2012 10:48 AM in response to askhflaksjg
    Level 4 (1,714 points)
    Notebooks
    Apr 18, 2012 10:48 AM in response to askhflaksjg

    Yes, it happens from time to time, be patient and wait for the server to come back to normal working.

  • by pen waters,

    pen waters pen waters Apr 18, 2012 10:51 AM in response to askhflaksjg
    Level 1 (0 points)
    Apr 18, 2012 10:51 AM in response to askhflaksjg

    I get this with my yahoo account. It's on their end.

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Apr 18, 2012 10:52 AM in response to askhflaksjg
    Level 10 (120,655 points)
    Apple Watch
    Apr 18, 2012 10:52 AM in response to askhflaksjg

    Hi Jeff ...

     

    Might be a corrupted mail preference (.plist)...

     

    Open Keychain Acceess located in /Applications/Utilities

     

    Select Passwords on the left.

     

    Use the search field to find the keychain associated with your Mail.

     

    Then right or control click that keychain, then click Delete.

     

    Now wtih Mac Mail open, go to the Mail menu bar click Mail > Preferences then select the Accounts tab then the Account Information tab.

     

    Select the mail account on the left.

     

    Type in your User Name and password under Incoming Mail Server

     

    Click Yes when prompted. That will save that data to a new keychain for you.

  • by mcbuffy,

    mcbuffy mcbuffy Apr 18, 2012 12:13 PM in response to Carolyn Samit
    Level 4 (1,057 points)
    Apr 18, 2012 12:13 PM in response to Carolyn Samit

    Hello,

    It happens even if you create a new keychain. Like the other user wrote it's not a problem with Mail or your Mac it's from the mail server. It happens to me too from times to times with Yahoo.

  • by Alan Derkacs,

    Alan Derkacs Alan Derkacs Jul 18, 2016 6:26 PM in response to askhflaksjg
    Level 1 (17 points)
    Mac OS X
    Jul 18, 2016 6:26 PM in response to askhflaksjg

    I have the same, or a similar problem.  I recently changed my email password on the providers web site.  I them entered the new password in the Mail Preferences Accounts panel and said save the changes when prompted.  If i restart, or closed and later re-open email, I get a message that says "enter you password for (my user name) in Internet Accounts.

    I click continue and enter the new pass word in the panel (Internet Accounts in System Preferences) and hit return.  I get a message that says only one Mail account can be enabled at a time and enabling the account will disable the same account name.  I click Enable and it looks like the new password is saved.  But later, it is not.

     

    I keep having to enter the new password in Mail Preferences Accounts to get my mail

     

    I tried the delete the keychain routine , but that made no difference.

     

    OSX 10.11.5 and Mail version 9.3 on and iMac.

     

    Alan Derkacs

  • by Cattus Thraex,

    Cattus Thraex Cattus Thraex Jul 19, 2016 12:08 AM in response to Alan Derkacs
    Level 4 (1,714 points)
    Notebooks
    Jul 19, 2016 12:08 AM in response to Alan Derkacs

    In most cases, if you delete the account, and then put it again back, by repeating the steps as if you set it up from the beginning, solves the issue.

  • by iklagshamn,

    iklagshamn iklagshamn Sep 8, 2016 3:13 AM in response to Cattus Thraex
    Level 1 (4 points)
    Sep 8, 2016 3:13 AM in response to Cattus Thraex

    I have done this several times the last months, but still Mail prompt for "username and or password", it works then for a while, then it starts again to ask for correct username and or password..... And almost every time I shall send a mail there is problem with sending mail....the same happen in my stationary mac, my Ipad and my Iphone......

     

    Is there any any other solutions or is it time to quit using Apple Mail?

  • by Cattus Thraex,

    Cattus Thraex Cattus Thraex Sep 8, 2016 3:15 AM in response to iklagshamn
    Level 4 (1,714 points)
    Notebooks
    Sep 8, 2016 3:15 AM in response to iklagshamn

    Yes, it may occur and is indeed annoying. I solved such issues by deleting the account(s), and resuming settings from scratch.