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  • 240. Re: The new iPad constantly losing cellular data connnection
    andyOO2 Level 1 Level 1 (0 points)

    Really?

     

    Mine sits at my desk all day and eventually, it just decides to call it quits.  This happens both in 3G and 4g LTE.  Even when I shut off the LTE, same results.

     

    I skeptical that you've found anything but eventually, somebody will hit on it.  It's just that in the previous 16 or 17 or whatever number of pages there are to this post, there's at least one on every page that says "hey, I got it!" and then..." oh, no, guess not...".

     

    I hope you're right, would be nice to see an acknowledgment and an eventual fix.  And you're absolutely right about the pain of advancement, it's certainly worth it, though not always fun being the test pilot.

  • 241. Re: The new iPad constantly losing cellular data connnection
    FazerWiz Level 1 Level 1 (0 points)

    Fazerwiz Wrote:

     

    "This certainly works, unless of course you are somewhere that your iPad hunts between cells even when you are static."

     

     

    I should have also said that this was all what I found out from Apple here in the UK where we don't have LTE, behavior might be different for other countries where you do have it.

  • 242. Re: The new iPad constantly losing cellular data connnection
    Luposlip Level 1 Level 1 (0 points)

    @FazerWiz - that is definitely not the issue I've been experiencing. Since I tried my combi-fix this morning, my iPad's been working both with wifi and cellular (but not at the same time) all day. When I left work today I kept the cellular data connection on, I commuted with the train for 30 minutes, with the cellular connection constantly on. And it worked all the way home. It still works this evening.

     

    So for me this fix seems to actually work! I'll let you know tomorrow if it still works. Earlier I had to restart my iPad at least 3-4 times a day to get the cellular data working.

     

    And by the way - we don't have LTE in Denmark either.

  • 243. Re: The new iPad constantly losing cellular data connnection
    FazerWiz Level 1 Level 1 (0 points)

    I tried that fix and it was promising, but after a few days it locked again - and that was without using wifi at all, I just left it on 3g only. In my earlier post I was just quoting what one of senior techs at Apple told me. It's on their system now as the cause of the problem and they are advising the store staff that swapping the iPad won't fix it.

     

    Turning off 3G whilst moving around is a lame work-around I'll grant you. There are many places where the ipad with swap cells even when stationary. The only real success I've had has been with a "3" sim. They us a different system for fast data, they call it 3g advanced, and with thier sim in I've never had a lockup, even after a week. What the Apple guy told me makes perect sense for the simptoms I've been getting.

  • 244. Re: The new iPad constantly losing cellular data connnection
    Luposlip Level 1 Level 1 (0 points)

    I'm glad to hear that Apple has recognized this as an issue, and it's probably connected to the issue I'm having.

     

    I'm just saying that the symptoms I see with my iPad are different: right now while writing this I'm again using cellular data while commuting by train. No problems at all, it still works.

     

    So from having to restart the iPad at least 3-4 times a day I've now been using it with both cellular data and wifi for 24 hours with no reboot at all!

     

    Until Apple publishes an official fix I'm happy with the way it works for me. Would be nice to hear if it works for others too!?

  • 245. Re: The new iPad constantly losing cellular data connnection
    jodyfanning Level 1 Level 1 (0 points)

    I mentioned this in the other main thread as well. But the SIM code trick did work for me for a while. Setting the SIM password on, resetting network settings (which causes a reboot) and then setting it off again gave me nearly 4 days of 3G/WiFi usage without problems. But today it is back again.

     

    I have to think it is some authentication problem between SIM and iPad. It fails to activate cellular data becasue the iPad doesn't authenticate the SIM. And it works for 3 days after doing the SIM trick because it is cached somewhere.

  • 246. Re: The new iPad constantly losing cellular data connnection
    jmgg0025 Level 1 Level 1 (0 points)

    Here in Spain one of a forum change your ipad and works so it is a hardware problem.

  • 247. Re: The new iPad constantly losing cellular data connnection
    Tubalcain7358 Level 1 Level 1 (0 points)

    Hiya,

     

    I am in the UK on GiffGaff (pseudo O2) and did the sim pin trick at the Easter weekend, it seemed to work for me...until yesterday! I was at work and went to an area with bad reception, so signal dropped down to GPRS/edge. When I returned to my desk I saw it had picked up 3G again, guess what no connection! So I am now of the belief that it is when changing from 3G to 2G and back again that the problem occurs etc. I too am going to try 3 as I understand they are only 3G providers. I can do this as I am not tied into any contracts. Will let you all know how it goes.

     

    In the meantime Apple, just get this sorted pronto, we are all getting p'd off at the lack of response!

     

    Adrian

  • 248. Re: The new iPad constantly losing cellular data connnection
    jason211 Level 1 Level 1 (0 points)

    I live In Coumbia, Ohio.  Switching off the LTE did the trick.   The iPad automatically finds a ATT cellular signal as soon as i am out of wifi.  Drove around for 2 hours on business errands, went in and out of cellular towers.  Never lost the 4G symbol.  I am convinced it is a software issue that apple will fix.  Went directly to the apple store and they knew about the problem.  Ironically they were telling people to just turn on / off the data cellular.  It's a quick fix if you stay in same area.  But turning off LTE entirely if it is not available yet is the correct fix.  Good luck too all.  I still have not seen 3G pop up on my AT&T iPad yet but I think central Ohio is covered in the quick 3G network and it is labeled 4G. 

     

    I believe Columbis, Ohio is set for LTE this fall.   So I will wait and see.  

  • 249. Re: The new iPad constantly losing cellular data connnection
    jason211 Level 1 Level 1 (0 points)

    That is Columbus, Ohio.   I think the IPAD has a mind of its own when I type.   :)

  • 250. Re: The new iPad constantly losing cellular data connnection
    manoskap Level 1 Level 1 (0 points)

    Ok guys I've got fresh news for you, as I stated before I am from Greece and I am facing exactly the same problem. I have already swapped my iPad once and I went for a second round. But the official apple call center DENIED for a swap giving me the option only for a refund since apple knows of the problem and it will be solved with a software update...

  • 251. Re: The new iPad constantly losing cellular data connnection
    Tommy83 Level 1 Level 1 (0 points)

    But you have an email or something writed where Apple says this explicit??

    Otherwise i would not belive the Apple workers whenever on phone or at Apple store. Their job is to keep us good, in order, and not angry as we must be! Trust me!

  • 252. Re: The new iPad constantly losing cellular data connnection
    CalvinBaank Level 1 Level 1 (0 points)

    This is very strange. I was never able to go on 3g with local carrier sim card. Att roaming sim card worked on 3g local carrier. Today i went out of the city with the local carrier network guy to visit some sites we are constructing for the local carrier.

     

    Back to the story. I did not have 3g coverage onky edge when leaving the 3g area with local carrier sim card. I never had 3g with this sim card only edge. Getting back to the city entering the 3g coverage area i suddenly hear mails coming in. I get my ipad out of my bag and suddenly 3g. I didnt reboot i didnt restart nithing just had 3g. I ran a few quick test called my guy at local carrier and upadated him on this. He was stunt as they test and where not able to get any ipad 3 to work on 3g on their network.

     

     

    I turn airplane mode on then off lost 3g signal and never got it back. As a test i will drive out of the city and back into the city to site if the ipad will go on 3g again.

     

    How in gods name can we say understand this what happend?

  • 253. Re: The new iPad constantly losing cellular data connnection
    rodzs Level 1 Level 1 (0 points)

    Well guys I have tried every single solution that all of you have posted without results. Called Apple and talked to a tech who advised me to do a restore even though I told her that this is my first iPad so there was no back up from a previous one; that didn't work of course. Called again a week after and was passed to a senior tech and went through all settings with no results. He connected me with someone from Verizon to see if they can diagnose the problem. I know what is the problem, The iPad!!! Even the carrier update from iTunes didn't work. WiFi works like a charm and 3G works as long as I stay in my "home" area (about 45 miles radius). Once I am in "extended" area my service goes to hëll. It sücks that I've been paying for a service that I haven't been able to use when I am not at home and it is not Verizon fault. I sold my Verizon Samsung Galaxy Tab 10.1 4G/LTE which worked perfectly no matter where I go, to buy the new iPad. I'm not regretting getting the iPad, I actually love it, but it would off be nice to have something that worked from day one. I'll be out of state in a week and a half and I am pretty sure that the cellular data connection won't be working at all. I will have to find places with WiFi so I can use it. I'll be traveling light and won't be taking my laptop. This is very frustrating!!!

  • 254. Re: The new iPad constantly losing cellular data connnection
    royalsiamese Level 1 Level 1 (0 points)

    Dear all,

       I may have a solution though it may not be applicable to everyone.

     

       As I said, I am based in Singapore on Singtel Network. I have switched my mobile provider over to Starhub for just over a day now. The great news is that the problem of constantly losing cellular data connection is now gone!

     

       This may be an apple software bug but the problem is, somehow, related to the mobile provider too.

     

       So far, I've been able to seamlessly go from 3G to Wifi and back to 3G without having to manually switch in any way and the connection has never been an issue! It has never lasted so long with my previous Singtel provider.

     

       I will keep all of you posted again after one week of using this new provider on my new iPad.

     

       In the meantime, I can recommend that you try using an alternative provider in your country, where possible, and see if the problem persists. It sure looks like mine is solved after switching mobile provider.

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