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Nano 6G freezes itunes when plugged in.

402 Views 5 Replies Latest reply: Apr 18, 2012 2:12 PM by b noir RSS
Kurisutaru Calculating status...
Currently Being Moderated
Apr 15, 2012 4:38 AM

I have iTunes 10, and am currently updating it to 10.6, and an iPod Nano 6G.

I was playing my iPod on my dock and when I changed the song it was replaying the same song, but the onscreen display said it was changing fine. When I unplugged it, it crashed and went into recovery mode. I had to restore it three times and ended up having to change the driver on my computer (which is Windows 7)

I fixed it and it is working fine. However.

When I plug my iPod into my computer it freezes my iTunes and I can't do anything on iTunes. I unplug my iPod and iTunes is still frozen. I have to restart my laptop and it still does the same.

 

I don't know what it's doing. I can't put on any songs or anything. It's really frustrating.

Any help would be nice, thank you.

iPod nano, Windows 7
  • b noir Level 9 Level 9 (71,990 points)
    Currently Being Moderated
    Apr 15, 2012 4:06 PM (in response to Kurisutaru)

    I have iTunes 10, and am currently updating it to 10.6

     

    Doublechecking ... do you have version 10.6.1.7, or are you still back at 10.6.0.40?

     

    From the notes for the 10.6.1.7 release:

     

    iTunes 10.6.1 provides a number of improvements, including:

     

    • Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.

     

    • Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.

     

    • Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.

     

     

    • Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.

     

     

     

    http://www.apple.com/itunes/download/

  • b noir Level 9 Level 9 (71,990 points)
    Currently Being Moderated
    Apr 16, 2012 1:12 PM (in response to Kurisutaru)

    ... that's not so good. Are you able to connect without the BSOD if you use a different cable?

  • b noir Level 9 Level 9 (71,990 points)
    Currently Being Moderated
    Apr 18, 2012 2:12 PM (in response to Kurisutaru)

    If she's blue-screening on multiple different PCs and when using different cables, that's suggesting a fault in the iPod itself. I'd take her in for service.

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