2 Replies Latest reply: Apr 19, 2012 1:29 PM by Ralph Johns (UK)
Zevacu Level 1 Level 1 (5 points)

MBP late 2009, Mac OS X Snow Leopard,  5.0.3

 

In the past, I was able to connect to:

- Facebook chat

- MSN through Psi

- Google chat

 

Now all of a sudden, only the Google account works.

 

Paswords, ports, usernames ... are all ok. Amongst the suggested solutions, I flushed and changed DNS to 8.8.4.4 without luck, reset video ram, cleared caches, reinstalled Microsoft Messenger, disabled the firewall, used another ISP & router, etc. Note that using Adium or Microsoft Messenger does not help either. It is therefore, in my view, a general problem with messaging services (except Google) in OS X.

 

I found many similar cases on internet, some of which automatically disappeared after a while. I've had this in the past too, but it's suspicious that two such services are broken now (they are not on a windows computer). I found no solution yet after hours of Googling.

 

Any idea? If I need to find errors for troubleshootig, please instruct the steps, as I use a Mac out of illiteracy.

 

Thanks !


Mac OS X (10.6.8)
  • 1. Re: iChat can't communicate with Jabber account
    Zevacu Level 1 Level 1 (5 points)

    Problem solved 5 minutes after posting. I noticed UDP ports were blocked, even with the firewall off. I had already quit Peer Gardian, but then I thought again: maybe it shuts down ports and doesn't open them. So I deleted PG from the start up list, et voila!

  • 2. Re: iChat can't communicate with Jabber account
    Ralph Johns (UK) Level 9 Level 9 (67,500 points)

    Glad to hear you have a solution.

     


    9:29 PM      Thursday; April 19, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously