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Metadata Issue?

1147 Views 18 Replies Latest reply: Aug 16, 2013 10:32 AM by djking RSS
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heySkippy Level 1 Level 1 (45 points)
Currently Being Moderated
Mar 13, 2012 4:56 AM

I submitted my book Friday morning. Checking yestderday, I see this.

 

"Metadata Issue. There is an issue with the metadata. Contact us after you have verified and redelivered the metadata."

 

Trouble is, I can't see anything wrong with the metadata. The blanks are all filled in. Has anyone else seen this? I did a search here and it seems to indicate that Apple won't be able to tell me what the problem is. Any hints or pointers would be greatly appreciated.

  • K T Level 7 Level 7 (23,215 points)
    Currently Being Moderated
    Mar 13, 2012 5:07 AM (in response to heySkippy)

    No red flags...?

  • Fabe Level 3 Level 3 (620 points)
    Currently Being Moderated
    Mar 13, 2012 6:17 AM (in response to heySkippy)

    Hey Skippy ! I envy your walk. Double check your spelling in all the entries, that might be a cotchya. You could have two letters juxtaposed – jutxposed – and not have noticed. Then resubmit the book. - Fabe

  • Fabe Level 3 Level 3 (620 points)
    Currently Being Moderated
    Mar 13, 2012 6:42 AM (in response to heySkippy)

    No not the screen shots. What I mean is the data you typed into iTunes Producer ...

    Screen Shot 2012-03-13 at 9.42.02 AM.png

    Spot the spelling error...

  • Sammy311 Calculating status...
    Currently Being Moderated
    Apr 18, 2012 5:47 PM (in response to heySkippy)

    I have the same problem with many of my submitted ebooks. Any solutions or updates to this issue from Apple? Thanks

  • MichiHenning Level 4 Level 4 (1,350 points)
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    Apr 18, 2012 7:51 PM (in response to Sammy311)

    It would be easy to verify for iTunes Producer whether the title in the metadata matches the title in the book. Sadly, it doesn't do that.

    "Metadata Issue. There is an issue with the metadata. Contact us after you have verified and redelivered the metadata."


    Singularly useful error message. The author gets to play the guessing game. Why not just say "The title in the metadata doesn't match the title of the book"?

    I have the same problem with many of my submitted ebooks.

    All I can suggest is to diligently go through each field of metadata, checking that it meets the requirements set up in the publisher guide and that the metadata is consistent with the book you submitted.

     

    Michi.

  • K T Level 7 Level 7 (23,215 points)
    Currently Being Moderated
    Apr 18, 2012 8:01 PM (in response to MichiHenning)


    MichiHenning wrote:

     

    Sadly, it doesn't do that.

    Sure, because it's easier to blame others for your mistakes...

  • MichiHenning Level 4 Level 4 (1,350 points)
    Currently Being Moderated
    Apr 18, 2012 8:05 PM (in response to K T)

    Well, I learned to do input data validation in my first semester computing course at university. Not a lot to ask for, exactly. First-semester students are expected to get that kind of thing right in their assgnments.

     

    Michi.

  • K T Level 7 Level 7 (23,215 points)
    Currently Being Moderated
    Apr 18, 2012 8:32 PM (in response to MichiHenning)

    What was it....3rd grade elementary where they teach you to check your work...?

     

    The submittal and review process is not a testing service.

  • MichiHenning Level 4 Level 4 (1,350 points)
    Currently Being Moderated
    Apr 18, 2012 8:37 PM (in response to K T)

    Lame repartee. I have to admit I expected better than that

     

    Michi.

  • K T Level 7 Level 7 (23,215 points)
    Currently Being Moderated
    Apr 18, 2012 8:39 PM (in response to MichiHenning)

    You have to stop acting like no one can get a book in the store....***** to be you if you fail, but you're encouraged to stick with it.

  • MichiHenning Level 4 Level 4 (1,350 points)
    Currently Being Moderated
    Apr 19, 2012 12:32 AM (in response to K T)

    K T wrote:

     

    You have to stop acting like no one can get a book in the store....

    I "have to stop"? I don't think so. K T, here, I'll make it really easy for you: my email is michi@triodia.com.

     

    Michi.

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