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TS1425: iPod's click wheel is unresponsive after waking from sleep

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TS1425 5th Generation Nano iPod.  The iPod syncs on iTunes when I connect it to my MAC, but when I try to add a song from iTunes to the iPod, I receive the message "Cannot be synced, unknown error occurred (1039)

1192 Views 10 Replies Latest reply: Apr 24, 2012 4:15 PM by julianfrommeridian RSS
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Apr 18, 2012 2:12 PM

5th generation iPod Nano - iPod syncs with my iTunes and I can see it in iTunes, but when I try to move a song from my iTunes to the iPod I get an error message "Cannot by synced, Unknown error occurred (1039).  System works fine with my 4th generation iPod Nano.  I'm afraid to "RESET" my iPod because I may not be able to restore my music and videos afterwards.

iPod nano (5th generation), Mac OS X (10.6.1)

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