Currently Being ModeratedApr 23, 2012 10:06 PM (in response to lindahl22)
Yay! After many attempts I finally restored my iPhone to the state that it was at when I entered the Apple Store. I manually backed up my iPhone to a brand new iTunes library that my iPhone was not being synced to. So to properly restore from back up I needed to restore from a brand new iTunes Library. At first glance, this seems wrong. I saw my iPhone after this initial restore with zero non-Apple applications, so at this point I gave up on this method. But this is expected. To continue, after restoring from a brand new iTunes library then open the iTunes library that the phone was synced to and wait for everything to sync back. Once this process completed I had the correct home screen arrangement and everything, minus the status of the Podcasts that I had listened to, which, with a 1001 item Podcast library saddening me. It only restored unplayed/played status from the last time I synced the device.
Currently Being ModeratedDec 6, 2013 10:11 AM (in response to lindahl22)
One more trip to App Store genius bar. They gave up and told me that the backup was bad.
With no other option left to try, yielded in. Since the sync went through fine, I had all the apps on my iPhone. Had to go through all apps and configure them. Some photos avaialble in my photostream (not in my Album). All other info lost like messages, call history, etc.
Try a visit to App store and see if they can fix your issue.