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why does safari crash with instantvideo suite?

325 Views 1 Reply Latest reply: Apr 22, 2012 9:25 AM by Linc Davis RSS
gregoryfromfort thomas Calculating status...
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Apr 22, 2012 8:52 AM

Safari 5.1.5 has begun crashing with a message that it is due to instantvideo suite.so  which I can not locate on my computer.  Any suggestions why this is happening?

Mac OS X (10.6.8)
  • Linc Davis Level 10 Level 10 (107,745 points)

    You’ve been infected with the “Flashback” malware. See this Apple support document:

     

    About Flashback malware

     

    Back up all data, if you haven't already done so.

     

    Select Software Update to install the latest Java update (if Java is already installed) or the Flashback malware removal tool (if Java is not installed under Lion), as well as any other available updates. Installing either of those items should clear the infection in most cases. You must update to the latest version of Mac OS X 10.6 or 10.7 before you can install the Java update.

     

    The removal tool runs automatically in the background and is then deleted. Don’t look for something to click. If the malware is removed, you’ll be notified.

     

    After you’ve secured your system — not before — change every Internet password you have, starting with banking passwords, and check all financial accounts for unauthorized transactions.

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