8 Replies Latest reply: Dec 10, 2012 5:32 AM by Hoppity77
vanessa137 Level 1 Level 1 (0 points)

Not sure if my sound is broken om my MacBook Pro or not but nothing I do gets the sound back. Any suggestions? Test I can do to work out if it needs repair? can this be fixed by me? Thanks in advance ::-)


MacBook Pro, Mac OS X (10.6.8)
  • 1. Re: sound not working
    noondaywitch Level 6 Level 6 (8,130 points)

    Start by checking if sound is available when headphones are plugged in.

    If it is, look down the headphone jack hole and see if there's a red light showing.

  • 2. Re: sound not working
    OGELTHORPE Level 7 Level 7 (25,800 points)

    Reset the PRAM.

     

    :http://support.apple.com/kb/HT1379

     

    If that does not work, check the audio output port if there is a red light.  That means the internal switch is stuck and needs to be tripped.  Inserting an earphone jack a few times may do it.  If not, insert a thin probe and jiggle it inside.

     

    Ciao.

  • 3. Re: sound not working
    vanessa137 Level 1 Level 1 (0 points)

    Thanks for your help but I discovered the problem on my own. After preforming a PRam start and hearing the start up tone I figured my sound was OK just turned off some how. I went to preferences > Output and discovered the LogmeIn software I had updated the other day somehow high jacked my sound. I just switched it over to Internal Speakers and hey presto SOUND!!  Yay! :-)

  • 4. Re: sound not working
    noondaywitch Level 6 Level 6 (8,130 points)

     

  • 5. Re: sound not working
    joseluiscolon Level 1 Level 1 (0 points)

    Still having the problem...

  • 6. Re: sound not working
    Hoppity77 Level 1 Level 1 (0 points)

    The App I purchased only gives me sound using the earphones. I've tried put the earphones in and out a few times but still only get sound with the earphones.  It is funny though as I get sound when using other Apps.  I'm a bit scared to put something down the earphone hole/plug in case I damage the ipad.  Any other suggestions as I'm feeling very helpless and am very technically challenged.

  • 7. Re: sound not working
    OGELTHORPE Level 7 Level 7 (25,800 points)

    You said iPAD.  That hardware is alien to me.  I do not have one and never used one.  I suggest that you post your issue on the iPad forum.  There you should find a knowledgeable audience.

     

    Ciao

  • 8. Re: sound not working
    Hoppity77 Level 1 Level 1 (0 points)

    Thanks for your help - I'll try the iPad forum.  Told you I was technically challenged as I thought I was on the iPad forum - lol