2 Replies Latest reply: Apr 23, 2012 1:29 PM by neillyshand
neillyshand Level 1 Level 1 (0 points)

It contained my iTunes folder. I've got most of it back from an old HD but thought my whole collection was now stored in the cloud. How do I restore it all?

When I try and play a track it asks me to locate the missing file.

iMac (27-inch Mid 2011), Mac OS X (10.7.3)
  • 1. Re: My external HD has crashed on me.
    zortania Level 2 Level 2 (170 points)

    If it was purchased on the iTunes Store, you may be able to use this feature:




    If they weren't, sadly, they won't be available from iTunes as iTunes is only a program that interfaces you with your items - not necessarily stores them. Not unless you have iTunes Match, that is, or they were purchased from the store.

  • 2. Re: My external HD has crashed on me.
    neillyshand Level 1 Level 1 (0 points)

    I do have iTunes match yes. But when I try to play some tracks it's still looking for the local file..


    If I open iTunes on another machine and sign in they are all there, available and downloadable.


    I guess I just delete all my info from iTunes on my own mac and let iTunes match repopulate it. Obviously I'll keep what tracks I have backed up along with libraries. That make sense?