Currently Being ModeratedApr 24, 2012 8:02 AM (in response to littlekelli)
Sounds like a bug in the head unit. The dealer most likely doesn't know what they're talking about. Contact GM customer support directly. Most dealers don't have a clue, especially when it comes to the electronics.
Currently Being ModeratedApr 24, 2012 10:17 AM (in response to KiltedTim)
Thanks, emailed them, waiting...... may take it up to the dealorship today so they can see what im talking about!!!!!
Currently Being ModeratedNov 13, 2012 4:48 PM (in response to littlekelli)
Did you ever get this resolved? I've been going crazy trying to fix this. I have 4 and 5 copies of tracks that I have to skip over to use my iphone! Not much fun. Thank goodness I have XM radio!
Currently Being ModeratedNov 14, 2012 4:59 AM (in response to Michelle Lyons)
Nope. I finally gave up..... the radio won. I have made playlists, which does not double or I play pandora. I am hoping this is an issue with the iphone 4, and when I get my 5 next week it will not be there!!!!!
Currently Being ModeratedNov 14, 2012 1:07 PM (in response to littlekelli)
I was FINALLY able to clear the duplicates. I tried plugging in a variety of iPods and iPhones. Some wouldn't work at all (older nanos) and some worked fine (my daughter's iPhone = no duplicates). Then I plugged my iPad in (which I've done before) and it reindexed it for some odd reason. After uplugging the iPad, I plugged my iPhone back in and all is well again! It's definitely an indexing issue on the car radio and there's no way to force it to reindex. Weird but I'm glad to have it resolved. I was up to 10 duplicates per track (total of over 3000 tracks listed on an iphone that has about 350 songs on it!
Currently Being ModeratedNov 14, 2012 1:22 PM (in response to Michelle Lyons)
Unfortunatly, this will be short lived. I have replaced my iphone twice since getting my car ( thank you apple care), and each time it fixed my index problem for a few days.... then it started over again
Currently Being ModeratedAug 18, 2013 12:45 PM (in response to littlekelli)
I'm having this same issue with my 2013 Terrain. Same deal, took it to the dealership and they say everything's fine with the radio. So I've got a case open with GM customer support.
I've tried the reindexing trick a few times, but it never sticks. For whatever reason the iPod will also reset at random, kicking it back to the am/fm. Then it reindexes once it reboots. So the stupid thing thinks I have 10000 songs when I only have like 3400.
Also, quite a few songs don't even show up through the head unit (any song name starting with Mr., for instance. Mr. Self Destruct by NIN, Mr. Brownstone by GNR . . . neither one show up, either in album or song view).
I found a few people with the same problem here: http://www.terrainforum.net/index.php?topic=4715.0. Of particular interest is the post from Warchilde which suggests a fix, however the terminology is foreign to me, and the people at the dealership didn't seem to have a clue either. I pm'd him through the forum and never got a response.
I'm really hoping to get this resolved as well. iPod integration is a pretty high priority for me as I hate the radio and cds are so inconvenient. This would put me off buying another GM vehicle.
Currently Being ModeratedAug 18, 2013 3:56 PM (in response to BStecke)
Yes, the forums are full of this problem...... This was one of the reasons I bought my 2012 Terrian, sad to see this has yet to be fixed in the 2013 verison. This is sooooo frustrating!!!! I have 200+ songs, but according to the car radio I have over 2000. My iPhone 5 did not fixed it. I dont feel this issue is with the phone/pod... but with the car radio head.... but GM will not admit it!!!!! I have gave up..... not beacause I want to.... but because no one will listen. GM says it Apples fault, Apple says its GM.......
Currently Being ModeratedAug 18, 2013 6:08 PM (in response to littlekelli)
Do your songs play properly through another device?
If the problem only occurs with the car radio, and not anywhere else, then it's the car radio.
Basic troubleshooting: If the problem is specific to one location or one device or one situation, and otherwise works fine, then it's related tot hat specific location, device or situation.
Example: My iPhone 5 cellular reception is fine everywhere, except at my friend's house. Is the problem with my phone, or with the location?
Example: My iPhone 5 connects to Wi-Fi networks with no problem everywhere except at my friend's house. Is the problem with my phone, or with his Wi-Fi?
Basic logic. Test the device with another system. If the problem doesnt show up... then what do YOU think is causing the problem?
Currently Being ModeratedAug 19, 2013 5:08 AM (in response to TJBUSMC1973)
If you had read my post ( and everyone elses) it has been stated this is NOT an issue with the phone, but rather the radio (Bug in the head someone suggested).
I belive everyone has used "logic" as you have suggested to come up with conclusion.