Currently Being ModeratedApr 22, 2012 6:35 PM (in response to blzbub1)
What do you mean exactly by it won't let you download songs to your Shuffle? Are you getting any error messages during the sync process? How are the iPods configured to sync with your iTunes library?
Currently Being ModeratedApr 23, 2012 7:51 PM (in response to blzbub1)
ITunes 10.6.1 is the latest version of ITunes right now. First you will need to download 10.6.0 and then run Apple Software Update to update ITunes to 10.6.1.
Currently Being ModeratedApr 23, 2012 8:15 PM (in response to blzbub1)
Also: Do you have your computer Authorized to use Music from ITunes?
Currently Being ModeratedApr 24, 2012 3:43 PM (in response to planb77)
the only messages I get is when I try to download songs from my library. It comes up saying " a number of errors occured when trying to download the music" but it does not tell me what those errors are.
Initially when my shuffle was full and I tried to replace the songs with new ones, it would go really slowly then show that only four or five songs had been downloaded. When I disconnected my shuffle and played it, it still had all the original songs on it. I tried to restore my shuffle to original factory settings but it would not let me. I then reloaded my original ipod restorer off disc and this has removed everything off my shuffle. I then uninstalled itunes then reinstalled but still have the same initial problems.
I've got itunes to automatically sync with the ipods which it does successfully but thats as far as it goes.
Currently Being ModeratedApr 24, 2012 5:04 PM (in response to kevpan815)
Yes it is authorised.
Currently Being ModeratedApr 25, 2012 5:45 AM (in response to blzbub1)
See this article about issues with iTunes downloads. How to report an issue with Your iTunes Store purchase
How is your iPod configured to sync music exactly? Perhaps this article can provide more information and assistance.
Currently Being ModeratedApr 28, 2012 4:47 PM (in response to planb77)
Thanks for your advice B-rock. Unfortunately nothing seems to be working.
Currently Being ModeratedApr 29, 2012 7:20 AM (in response to blzbub1)
Perhaps it is time to make a visit to your local Apple Store/Genius Bar to show them what you are experiencing.