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3 Mandatory 'Security' Questions?

17593 Views 81 Replies Latest reply: May 30, 2013 4:37 AM by Meg St._Clair RSS
  • amedlin Calculating status...
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    Apr 25, 2012 4:54 AM (in response to Philly_Phan)

    Then longer passwords should be allowed.  In fact, that was my original point - thanks for backing me up there.  Increased password complexity is a much easier, familiar and secure way of ensuring they can't be guessed than introducing ad-hoc security questions.

  • James Ward4 Level 7 Level 7 (23,050 points)
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    Apr 25, 2012 5:01 AM (in response to amedlin)

    amedlin wrote:

     

    Then longer passwords should be allowed.  In fact, that was my original point - thanks for backing me up there.  Increased password complexity is a much easier, familiar and secure way of ensuring they can't be guessed than introducing ad-hoc security questions.

    You're talking apples and oranges here (no pun intended ... maybe ). The security questions in no way are intended as a replacement for a properly constructed password. They are a back up for identity verification above and beyond the password.

  • amedlin Level 1 Level 1 (0 points)
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    Apr 25, 2012 5:07 AM (in response to James Ward4)

    You're right James, and thanks for reminding us.  I have used such security questions on other platforms without any gripes or problems.  The problem in this instance has come about from a sloppy implementation.  With the questions that were available I would have ended up not being able to verify my own identity!

  • JonathanCR Calculating status...
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    Apr 27, 2012 3:37 AM (in response to Orthon Adamski)

    This has just happened to me too. I am really annoyed at it. Not because I resent having to deal with new passwords (although I do) but because I cannot make up my own questions. Not only that, but the choice of questions is dreadful. For Question 2 I have to use one of the following:

     

    Which of the cars you've owned has been your favorite?

    Who was your favorite teacher?

    What was the first concert you attended?

    Where was your favorite job?

    Who was your best childhood friend?

     

    Leaving aside the fact that they haven't bothered to change the spelling for non-Americans, I can't answer a single one of these. I have never owned a car, I had no favourite teacher, I don't remember the first concert I went to, I have disliked all my jobs, and I did not have a childhood best friend (perhaps because of my cheery, positive disposition).

     

    I know that Apple have a reputation for not giving users much choice, but this is absolutely ridiculous.

  • Philly_Phan Level 6 Level 6 (11,010 points)
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    Apr 27, 2012 7:39 AM (in response to JonathanCR)

    JonathanCR wrote:

     

    I had no favourite teacher... I have disliked all my jobs, and I did not have a childhood best friend...

    Have a nice day!

  • John Galt Level 7 Level 7 (33,010 points)
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    Apr 27, 2012 7:47 AM (in response to JonathanCR)

    Your answers work as well as anything else JonathanCR:

     

    Q: Which of the cars you've owned has been your favorite?

    A:

    I have never owned a car

     

    Q: Who was your favorite teacher?

    A:

    I had no favourite teacher

     

    Q: What was the first concert you attended?

    A:

    I don't remember the first concert I went to

     

    Q: Where was your favorite job?

    A:

    I have disliked all my jobs

     

    Q: Who was your best childhood friend?

    A:

    I did not have a childhood best friend (perhaps because of my cheery, positive disposition)

     

    Problem solved!

  • Scooby\'s Blues Calculating status...
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    Apr 27, 2012 9:08 AM (in response to Orthon Adamski)

    Thanks Coppertiger! for the only reasonable and mature responses I see here, also the addition of helpful links.

     

    The whole point of personal security questions is remember-ability as to avoid writing it down.

     

    I just got my iPad yesterday. I have had an iTouch for some time with account in place. I had no problem logging in to it from the new device. I had no problem downloading, previously purchased apps, free apps, and a couple new pay apps, yesterday. Today however I am getting these security measures to setup; before I can do any downloading.

     

    I am skeptical of these questions since I cannot set them up in my apple account, the place where I can change my credit info, address, etc. To top it off, here I noticed that I already have a security question in place, one which I wrote a year ago. Why is it not asking me that question?

     

    Whether or not these are legitimately from Apple they are poor choice of question as well as poorly phrased questions.

     

    This is my first visit to these forums, I am astonished at some of the responses, saddened really.

  • marsha70 Calculating status...
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    Apr 28, 2012 8:18 AM (in response to Orthon Adamski)

    I have today also struggled & failed with my 3 questions. My first answer for the car was  mini but this was not accepted but when I put austin mini it was! My problem has been with my date of birth which I do happen to know. I tries using slashes to no avail, I tried 1942 & 42 to no avail, I tried 3 & then march for the month but every answer was unacceptable so what am I doing wrong. I would have made an itunes purchase today but failed miserably as I can't log in to my own account!

  • Philly_Phan Level 6 Level 6 (11,010 points)
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    Apr 28, 2012 9:05 AM (in response to marsha70)

    marsha70 wrote:

     

    My problem has been with my date of birth which I do happen to know. I tries using slashes to no avail, I tried 1942 & 42 to no avail, I tried 3 & then march for the month but every answer was unacceptable so what am I doing wrong.

    I do not understand your difficulty.  I chose my birth date from selector boxes for month, day, year:

    Screen Shot 2012-04-28 at 11.58.50 AM.png

     

    Go here and "Manage your account" to rectify the situation.

  • Speedcat Calculating status...
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    Apr 28, 2012 10:44 AM (in response to amedlin)

    Many of the passwors I have to create have protocols that I have to incorporate into yhe passwor. For example, must have at least one capital, one lower case,  one number, one special character but not ;, etc. Just using a phrase would not be allowed in many password requirements I have to use.

  • Speedcat Level 1 Level 1 (0 points)
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    Apr 28, 2012 10:50 AM (in response to Scooby\'s Blues)

    Sadly this is what we are facing today- if a question is poorly phrased then it may have been written by someone who is either a non-native speaker of English, or someone who did not pay attention to his or her English class. Another option is they were a victim of auto-correct. :-)

  • Michael Morgan1 Level 7 Level 7 (23,825 points)
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    Apr 28, 2012 10:51 AM (in response to Orthon Adamski)

    Orthon Adamski wrote:

     

    If you write down a security question & password for a credit-card, you will lose any claim when you get hit by fraudulent access. They tell you not to write it anywhere.

     

    No, I don't want to write down yet another, in fact 3 questions, and 3 answers, for yet another electronic account.  I also resent Apple peeking inside my head at just what personal stuff is in my mind.

     

    Don't you dare patronize me with your inverted commas.  You get early onset Alzheimers and see how you would like living with it, with damned geeks demanding password after password!!!

     

    If you were going for the sympathy vote, you lost me at the very start of your silly rant. Listen, friend, if you can recall your anger and resentment from post to post here, then what they're asking of you is minor.

     

    Don't want to share "personal" information with Apple? Gets you all resentful and teary? How about simply making something up, then?

     

    Don't like the rules? You can walk away at your option. Sorry about whatever your condition is but, frankly, it's not your largest single problem in the opinion of this damned geek.

  • Philly_Phan Level 6 Level 6 (11,010 points)
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    Apr 28, 2012 1:48 PM (in response to Michael Morgan1)

    Michael Morgan1 wrote:

     

    Orthon Adamski wrote:

     

    If you write down a security question & password for a credit-card, you will lose any claim when you get hit by fraudulent access. They tell you not to write it anywhere.

     

    No, I don't want to write down yet another, in fact 3 questions, and 3 answers, for yet another electronic account.  I also resent Apple peeking inside my head at just what personal stuff is in my mind.

     

    Don't you dare patronize me with your inverted commas.  You get early onset Alzheimers and see how you would like living with it, with damned geeks demanding password after password!!!

     

    If you were going for the sympathy vote, you lost me at the very start of your silly rant. Listen, friend, if you can recall your anger and resentment from post to post here, then what they're asking of you is minor.

     

    Don't want to share "personal" information with Apple? Gets you all resentful and teary? How about simply making something up, then?

     

    Don't like the rules? You can walk away at your option. Sorry about whatever your condition is but, frankly, it's not your largest single problem in the opinion of this damned geek.

    Well said.

  • SandyCampbell Calculating status...
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    Apr 29, 2012 9:52 PM (in response to amedlin)

    I think these questions were written by teenagers or twenty-somethings.  Questions about favorite teachers or favorite anything are absurd for anyone who has lived for four or more decades.   First kiss question?  Only a very young person would remember or care when/where the first kiss happened.   I had a really hard time picking questions I could actually answer.    I, too, worried whether this new procedure had been instituted by apple or was from the app developer.  I experimented with downloading a well-known app that I didn't actually want or need, just to see if I got the same questions again.   I did get the same questions, so I set them up.  Apple seems to have some new app store quality problems.  I tried to download Pandora.  The download did not start immediately.  Now the app is sitting there saying it is installing for the past 15 minutes.  Stupid.   Very unpleasant experience.  This is the first bad experience I have had with the app store.

  • Meg St._Clair Level 8 Level 8 (37,445 points)
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    Apr 29, 2012 10:08 PM (in response to SandyCampbell)

    SandyCampbell wrote:

     

    Only a very young person would remember or care when/where the first kiss happened.

    Oh, I feel so sorry for you! How sad to no longer remember or care about wonderful things that happened to you in the past. Or perhaps your first kiss was just unpleasant? Lest you think I'm a teenager, my first kiss was in 1977, in June. And yes, I remember who and where.

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