HT203159: USB printer troubleshooting for AirPort Express, AirPort Extreme, and AirPort Time Capsule

Learn about USB printer troubleshooting for AirPort Express, AirPort Extreme, and AirPort Time Capsule
nogales

Q: i have airport extreme, and printer works with my imac, but not with my mac book pro??

i tried setting up the printer under my wireless network only, and using the printer information, tried both and nothing works, my imac's same settings for the printer, and just cant get it to work.

i am ussing airport extreme, and it shows printer conecting etc. but then it says not programed correctly and it fails.

i dont know what else to try, i have followed every step on the manual, and nothing works..

someone help me

iMac, Mac OS X (10.2.x)

Posted on Apr 24, 2012 3:51 PM

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Q: i have airport extreme, and printer works with my imac, but not with my mac book pro??

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  • by PAHU,

    PAHU PAHU Apr 25, 2012 8:44 PM in response to nogales
    Level 6 (16,610 points)
    Apr 25, 2012 8:44 PM in response to nogales

    Could you open System Profiler on the iMac and the MBPro and select the Printers entry. Then in the top right pane you can select the printers entry and the bottom right pane will show information about your setup. Can you copy this information from both Mac's and paste back here.