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iPad 2 will not charge or be recognized by iTunes

2968 Views 10 Replies Latest reply: May 12, 2012 6:11 AM by chetrimiii RSS
leaveittogeezer Calculating status...
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Apr 23, 2012 11:29 AM

Ok... before anything is said, I have read basically every thread here and elsewhere regarding this issue. I have reset the iPad and done everything else many times over.

 

The problem here is not exactly that my iPad will not charge no matter what. If I plug the device into the wall it DOES charge, albeit very, VERY slowly and the lightning bolt sign does not show up. I left the device plugged in and off for two consecutive days and the charge went from 2% to about 40% in that time and then drained very quickly once I used it.

 

As I said, the lightning bolt does not come up even though the device knows that it is plugged in. After one of the resets I did, the lightning bolt came on and the iPad appeared to be charging very quickly. A few minutes later the cord got knocked just the tiniest bit out of the port and when it was plugged back in fully, the lightning bolt did not appear and has not come back since after many resets.

 

It also refuses to be recognized by iTunes as well as my computer entirely, even while it is in recovery mode.

 

I recently upgraded to iOS 5.1, began using iCloud and began using iTunes match, dont know if these things have anything to do with this.

iPad 2, iOS 5.1
  • lllaass Level 10 Level 10 (135,245 points)

    Have you tried another computer?

    Another cable?

    Another wall charger?

    If it still happens I would make an appointment at theGenius Bar of an Apple store. Sounds like a hardwae problem to me.

  • Skydiver119 Level 7 Level 7 (20,305 points)

    It sounds to me like the 30 pin port on your iPad has gone bad/is going bad. I'd take it into the apple store and have them look at it. As long as you're within your year and barring any obvious signs of 'neglect or damage' it should be covered by the warranty

  • Skydiver119 Level 7 Level 7 (20,305 points)

    Can't hurt to take it into Best Buy and see what they will do. Might be more helpful than Apple, might not. Won't cost you anything but the trip.

     

    As to DIY, I'd hold that as a last resort. It could void any remainder of the factory warranty...that said them refusing to fix the charging pin due to damage has pretty much scuppered that. Any further internal breakdowns will be attributed to that fall as well.

     

    Still, I'd go to best buy first, see what they'll do. If they won't and all avenues are exhausted then you can look for DIY or non-authorized service repair

  • chetrimiii Calculating status...

    I also have the same problem, could you expound in detail how theresolve

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