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Reset Settings for iMessages Beta

531 Views 3 Replies Latest reply: Apr 26, 2012 12:30 PM by Ralph Johns (UK) RSS
rwhiteic Calculating status...
Currently Being Moderated
Apr 25, 2012 7:57 AM

I am continually getting crashes with the Messages Beta. My issue is exactly the same as https://discussions.apple.com/message/17821123

 

By adding a new contact to a Jabber / Gmail account Messages immediately crashes and will continue to crash every time it is opened.

 

I have uninstalled and re-installed, rebooted and deleted the following files:

 

~/Library/Preferences/com.apple.iChat.StatusMessages.plist

~/Library/Preferences/com.apple.iChat.StatusMessages.plist.lockfile

~/Library/Preferences/com.apple.iChat.plist

~/Library/Preferences/com.apple.iChat.plist.lockfile

~/Library/Messages/chat.db

~/Library/Messages/chat.db-shm

~/Library/Messages/chat.db-wal

~/Library/Caches/com.apple.Messages

~/Library/Saved Application Saved\ Application\ State/com.apple.iChat.savedState

~/Library/Caches/com.apple.iChat

~/Library/Preferences/ByHost/com.apple.iChat.*

 

Every time I open messages the settings are still there and it continues to crash. Does anyone know how to fully reset the settings of Messages Beta?

Mac OS X (10.7.3), Messages Beta
  • Ralph Johns (UK) Level 9 Level 9 (66,805 points)
    Currently Being Moderated
    Apr 25, 2012 1:54 PM (in response to rwhiteic)

    Hi,

     

    I would have started with just com.apple.ichat.Jabber.plist

    The main version of this not any in the By Hosts folder with numbers after them.

     

    Status messages woul not so anything it only holds the Saved Status Messages you have created and elected to Save.

     

    GO to the Applications Folder.

    Highlight Messages

    Use the CMD and i keys together (Get Info)

    IN the panel that shows up check that it is not set to run in 32 bit mode.  (If it is running in 64 bit mode and has been all along then the check box left over from Lion may not even show up)

     

     

     

     

     



    9:54 PM      Wednesday; April 25, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Ralph Johns (UK) Level 9 Level 9 (66,805 points)
    Currently Being Moderated
    Apr 26, 2012 12:30 PM (in response to rwhiteic)

    Hi,

     

    In Snow Leopard you could set some apps to 32 bit mode.

    In same cases you needed this for certain Add-ons that had not been updated.

     

    If it was set it stays set and you see the option in the Panel.

    If was not set on Upgrade to Lion it will not show.

     

    IMAgent is a support app used by both FaceTime and iChat in Lion and Messages beta.

    It "Listens" for Off Line stuff which is why FaceTime can launch when you get a Call even if it is not open (In iChat or Messages you can turn this Off).

     

    Anyway that is why it reboots all the time.

     

    It is the com.apple.imagent.plist that holds the Login details.

    This is the info about which accounts are logged in and therefore "listened out" for.

    The accounts info in general is kept in the Keychain so even deleting all the .plists involved (the iChat ones, IMAgent's one and the iMessages one) still will not effect what accounts you have set up.

    (In Lion they are also called back by the System Preferences > Mail, Contacts and Calenders pane)

     

    Messages (beta) is storing chats in two places.

    The first is now an Auto save to the iChats folder.

    The default place for this is in your Documents folder (~/Documents/iChats) and stores them in dated (and Session) folders).

     

    The new place is in ~Library/Messages which can be accessed from the Finder's Go Menu and hold the ALT key to see the Library Option.

    This part is more to do with the iMessages History (see the thread 5 Crash)

     

    As thread 5 also mentions a sort order it is more likely it is looking for the recents Chat lists.

    The OS will set how many "documents" as in this list from System Preferences > General section and the bit about how many Documents, Servers and Applications are remembered.

     

    Each app then stores it Recents List in the Shared Library .plists but you have of course deleted this with the rm statement.

     

     

     


    8:29 PM      Thursday; April 26, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

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