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Gifted app code unable to be redeemed

349 Views 4 Replies Latest reply: Apr 27, 2012 1:26 PM by leo8877 RSS
leo8877 Calculating status...
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Apr 27, 2012 10:08 AM

Hi all,

 

I gifted an app to a couple of family members and they are unable to redeem the code in the Apple generated email.  Every one that I gifted the app to has US Apple IDs and is accessing the US app store.  When they try and redeem the code it gives the following error:

 

"This code is only valid for members of the  Store."  (see image below.  Code removed from image)

 

The only other solutions I could find for this are when people are trying to gift across store regions, but that is not the case here. 

 

photo (1).PNG

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