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TS1307: Mac OS X 10.5: Can receive email, but not send email

Learn about Mac OS X 10.5: Can receive email, but not send email

TS1307 Email trouble

2373 Views 12 Replies Latest reply: Nov 1, 2013 3:54 AM by Cisvm RSS
Cubie7 Calculating status...
Currently Being Moderated
Apr 26, 2012 9:25 PM

All three of my email accounts are offline, will not go online, need help

IMac, Mac OS X (10.5.1)
  • BDAqua Level 10 Level 10 (114,675 points)
    Currently Being Moderated
    Apr 26, 2012 10:06 PM (in response to Cubie7)

    Hello,

     

    Who is your Mail provider, the part after the @ sign?

  • BDAqua Level 10 Level 10 (114,675 points)
    Currently Being Moderated
    Apr 27, 2012 10:34 AM (in response to Cubie7)

    Hmmm, in Mail's menu>Window>Connection Doctor, any clues with Details?

  • BDAqua Level 10 Level 10 (114,675 points)
    Currently Being Moderated
    Apr 27, 2012 12:50 PM (in response to Cubie7)

    Check Mail>Preferences>Accounts>Account Info tab, highlight an account>SMTP Outgoing>Server settings, what are they?

     

    Mail>Preferences>Composing>Addressing>Send Mail from... what is the setting there?

     

    On iCloud are these your settings...

     

    IMAP (Incoming Mail Server) information:

    Server name: imap.mail.me.com

    SSL Required: Yes

    Port: 993

    Username: example@me.com (use your @me.com address from your iCloud account)

    Password: Your iCloud password

    SMTP (outgoing mail server) information:

    Server name: smtp.mail.me.com

    SSL Required: Yes

    Port: 587

    SMTP Authentication Required: Yes

    Username: example@me.com (use your @me.com address from your iCloud account)

    Password: Your iCloud password

     

  • BDAqua Level 10 Level 10 (114,675 points)
    Currently Being Moderated
    Apr 27, 2012 2:24 PM (in response to Cubie7)

    In iCloud Incoming Mail server IMAP  is shaded grey, not allowing me any imput

    But does it say  imap.mail.me.com or mail.me.com ?

     

    Let's try a second account...

     

    Do not delete the old account yet. sign up for an iCloud account if you haven't.

     

    I understand .mac mail will still come through. Do not delete the old account yet.

     

    You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.

     

    iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...

     

    On second step where it asks "Description", it has to be a unique name, but you can still use your email address.

     

    IMAP (Incoming Mail Server) information:

    Server name: imap.mail.me.com

    SSL Required: Yes

    Port: 993

    Username: example@me.com (use your @me.com address from your iCloud account)

    Password: Your iCloud password

    SMTP (outgoing mail server) information:

    Server name: smtp.mail.me.com

    SSL Required: Yes

    Port: 587

    SMTP Authentication Required: Yes

    Username: example@me.com (use your @me.com address from your iCloud account)

    Password: Your iCloud password

     

  • bananababy501 Calculating status...
    Currently Being Moderated
    Dec 5, 2012 3:15 PM (in response to Cubie7)

    i had the same problem and it happens quite often which is annoying (it happened at least 3 other times this past year).  what i did was i went to Mail>Preferences and then where your mail accounts are, in the left of the pane i just clicked the "-" subtract button and removed that account.  then i re-added it and it seemed to work

  • Cisvm Calculating status...
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    Nov 1, 2013 3:54 AM (in response to bananababy501)

    did you lose  the  mails ?

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