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Macbook Kernel crash

1011 Views 23 Replies Latest reply: May 5, 2012 12:37 PM by Wisheezy RSS
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Wisheezy Level 1 Level 1 (0 points)
Currently Being Moderated
Apr 28, 2012 2:38 PM

So recently i've been getting lots of kernel crashes... Sometimes 2-3 every hour, sometimes i can use my computer for a few hours and then it crashes again... Could anyone check my log to identify the problem?


Interval Since Last Panic Report:  29118 sec

Panics Since Last Report:          6

Anonymous UUID:                    90071A50-136F-471F-AF25-9D8D964F5F01


Sat Apr 28 23:31:33 2012

panic(cpu 6 caller 0xffffff80002c266d): Kernel trap at 0xffffff7f81923267, type 13=general protection, registers:

CR0: 0x000000008001003b, CR2: 0x000000002eef5000, CR3: 0x000000002a9a002b, CR4: 0x00000000000606e0

RAX: 0x0000000000000000, RBX: 0x7fffffffffffffff, RCX: 0x0000000000000001, RDX: 0x000000000000000e

RSP: 0xffffff80a70839a0, RBP: 0xffffff80a70839d0, RSI: 0x0000000000000000, RDI: 0xffffff800cedb980

R8:  0x0000000000000001, R9:  0x7fffffffffffffff, R10: 0x0000000000000000, R11: 0x0000000000000000

R12: 0x0000000067656f70, R13: 0xffffff800c852000, R14: 0xffffff800cedb980, R15: 0x0000000000000000

RFL: 0x0000000000010246, RIP: 0xffffff7f81923267, CS:  0x0000000000000008, SS:  0x0000000000000010

CR2: 0x000000002eef5000, Error code: 0x0000000000000000, Faulting CPU: 0x6


Let me know if i'll have to post more info from the log.

MacBook Pro, Mac OS X (10.7.3)
  • Baby Boomer (USofA) Level 9 Level 9 (55,540 points)
    Currently Being Moderated
    Apr 28, 2012 2:42 PM (in response to Wisheezy)

    User Tip:  Kernel Panics? Don't panic too!

















  • Linc Davis Level 10 Level 10 (108,120 points)
    Currently Being Moderated
    Apr 28, 2012 4:43 PM (in response to Wisheezy)

    Please post the whole panic report.

  • Grant Bennet-Alder Level 8 Level 8 (48,180 points)
    Currently Being Moderated
    Apr 29, 2012 3:02 PM (in response to Wisheezy)

    You have just posted three completly unrelated kernel panics.


    I suspect you have RAM memory problems. Next stop, Apple Hardware Test.

    Mac Pro (Early 2009), Mac OS X (10.6.8), & Server, PPC, & AppleTalk Printers
  • Linc Davis Level 10 Level 10 (108,120 points)
    Currently Being Moderated
    Apr 29, 2012 4:22 PM (in response to Wisheezy)

    Please read this whole message before doing anything.


    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.


    The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:


    • Be sure your Mac is shut down.
    • Press the power button.
    • Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    • Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).


    Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.


    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.


    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


    Test while in safe mode. Same problem(s)?


    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Linc Davis Level 10 Level 10 (108,120 points)
    Currently Being Moderated
    Apr 30, 2012 4:34 AM (in response to Wisheezy)

    Uninstall Parallels completely according to the developer's instructions. Reboot as usual (not in safe mode) and test. If the panics still happen, you can reinstall Parallels.

  • Linc Davis Level 10 Level 10 (108,120 points)
    Currently Being Moderated
    Apr 30, 2012 5:05 AM (in response to Wisheezy)

    I already uninstalled Parallels completely


    No, you didn't.


    How do i COMPLETELY uninstall it then?


    By following the developer's instructions, as I wrote above. I've never installed it, so I can't be more specific.

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