Jetstreamflyer

Q: Forced Apple ID security questions for App store - why?

So why now when I login to go through to the App Store I am faced with a forced "ENTER ADDITIONAL SECURITY QUESTIONS NOW in case my apple ID becomes insecure and needs to be restored" with NO option to OPT OUT of the update.

 

It would suggest that Apple has experienced issues and cannot keep my ID secure then !!!!! ????

 

So IMPOSED forced updates are the way to go? Well I can tell you now, I will NOT be giving any additonal information as you already have enough of mine to restore this account and since I cannot get past this situation of forced information I can no longer purchase any apps from your store.

 

Did you think about how many users that will effect when you imposed the worldwide update?

 

Apple, are you getting it yet?

 

Stop trying to p*ss your global users off with non opt out forced updates.

 

You already keep changeing your App store terms every 2 minutes which I am forced to accept and am totally fed up with doing. Thats called NAG, NAG, NAG, NAG annoying isnt it?

 

Let see if your brave enough to post this message and how many complaints have you already had?

 

Yours sincerely

 

A totally fed up customer, I am off to android where I will not be pestered every 2 minutes.

Posted on Apr 19, 2012 12:22 PM

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Q: Forced Apple ID security questions for App store - why?

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  • by stevejobsfan0123,

    stevejobsfan0123 stevejobsfan0123 Apr 29, 2012 8:51 AM in response to Alex3087
    Level 8 (43,957 points)
    iPhone
    Apr 29, 2012 8:51 AM in response to Alex3087

    Futhermore, I'd like to be linked to the page on which you found this.  Many thanks.

    Apple Support Communities Terms of Use.

  • by Dah•veed,

    Dah•veed Dah•veed Apr 29, 2012 8:56 AM in response to Alex3087
    Level 7 (34,815 points)
    Mac App Store
    Apr 29, 2012 8:56 AM in response to Alex3087

    It becomes obvious that you don't really want a solution, you just want to complain.

  • by Alex3087,

    Alex3087 Alex3087 Apr 29, 2012 9:01 AM in response to Dah•veed
    Level 1 (0 points)
    Apr 29, 2012 9:01 AM in response to Dah•veed

    Actually, I solved the problem with Apple over the phone, no thanks to you.  After having a lengthy discussion with them and reading them some of your comments, they apologized for your behaviour and helped me through the issue with good ideas and suggestions.

     

    Also, you have breached the following rule in the ToS:

     

    2.  Be polite. Everyone should feel comfortable reading Submissions and participating in discussions. Apple will not tolerate flames or other inappropriate statements, material, or links. Most often, a "flame" is simply a statement that is taunting and thus arbitrarily inflammatory. However, this also includes those which are libelous, defamatory, indecent, harmful, harassing, intimidating, threatening, hateful, objectionable, discriminatory, abusive, vulgar, obscene, pornographic, sexually explicit, or offensive in a sexual, racial, cultural, or ethnic context.

     

    Have a nice day.

  • by Dah•veed,

    Dah•veed Dah•veed Apr 29, 2012 9:08 AM in response to Alex3087
    Level 7 (34,815 points)
    Mac App Store
    Apr 29, 2012 9:08 AM in response to Alex3087

    It becomes obvious that you don't really want a solution, you just want to complain.

  • by Alex3087,

    Alex3087 Alex3087 Apr 29, 2012 9:07 AM in response to Dah•veed
    Level 1 (0 points)
    Apr 29, 2012 9:07 AM in response to Dah•veed

    I've already recieved a solution, as I stated above.

  • by Dah•veed,

    Dah•veed Dah•veed Apr 29, 2012 9:09 AM in response to Alex3087
    Level 7 (34,815 points)
    Mac App Store
    Apr 29, 2012 9:09 AM in response to Alex3087

    Then why aren't you sharing it with the others?

  • by Alex3087,

    Alex3087 Alex3087 Apr 29, 2012 9:11 AM in response to Dah•veed
    Level 1 (0 points)
    Apr 29, 2012 9:11 AM in response to Dah•veed

    Have them take it up with Apple Support.

  • by Dah•veed,

    Dah•veed Dah•veed Apr 29, 2012 9:15 AM in response to Alex3087
    Level 7 (34,815 points)
    Mac App Store
    Apr 29, 2012 9:15 AM in response to Alex3087

    So your only purpose here was to rant about the issue and to personally attack the solution that I offered because you didn't like it.

  • by stevejobsfan0123,

    stevejobsfan0123 stevejobsfan0123 Apr 29, 2012 9:17 AM in response to Alex3087
    Level 8 (43,957 points)
    iPhone
    Apr 29, 2012 9:17 AM in response to Alex3087

    Alex3087 wrote:

     

    Actually, I solved the problem with Apple over the phone, no thanks to you.  After having a lengthy discussion with them [...] they helped me through the issue with good ideas and suggestions.

     

    Would you mind sharing what those were? It would be a big help to those having similar issues, as well as allow (some of) us to help people better.

  • by Alex3087,

    Alex3087 Alex3087 Apr 29, 2012 9:27 AM in response to stevejobsfan0123
    Level 1 (0 points)
    Apr 29, 2012 9:27 AM in response to stevejobsfan0123

    I asked them if it would be a good idea to answer all of the questions with one answer, so it would be like having a second password to recover the first.  The gentleman on the phone told me it wouldn't be the best way, but that it would be a good workaround for someone of my age to use.

  • by Alex3087,

    Alex3087 Alex3087 Apr 29, 2012 9:28 AM in response to Dah•veed
    Level 1 (0 points)
    Apr 29, 2012 9:28 AM in response to Dah•veed

    I am done discussing the matter with you as you have been rude and threatening throughout this entire ordeal.

  • by Dah•veed,

    Dah•veed Dah•veed Apr 29, 2012 9:31 AM in response to Alex3087
    Level 7 (34,815 points)
    Mac App Store
    Apr 29, 2012 9:31 AM in response to Alex3087

    It is obvious to anyone who actually reads the thread that I haven't. Your first comment in this thread was to attack me because you disagreed with my opinion on the issue.

  • by Alex3087,

    Alex3087 Alex3087 Apr 29, 2012 9:54 AM in response to Dah•veed
    Level 1 (0 points)
    Apr 29, 2012 9:54 AM in response to Dah•veed

    Everyone else who has made a comment has been "attacking" you, aside from stevejobsfan0123.  With that, I am done.

  • by Jimdandee,

    Jimdandee Jimdandee Apr 29, 2012 9:59 AM in response to Alex3087
    Level 1 (0 points)
    Apr 29, 2012 9:59 AM in response to Alex3087

    Alex3087 wrote:

     

    I asked them if it would be a good idea to answer all of the questions with one answer, so it would be like having a second password to recover the first.  The gentleman on the phone told me it wouldn't be the best way, but that it would be a good workaround for someone of my age to use.

    Alex,

     

    I'm pretty sure that won't work. I tried that and recevied an error that my answers can not be the same.

     

    Jim

  • by neb_neb,

    neb_neb neb_neb May 1, 2012 1:36 AM in response to Jetstreamflyer
    Level 1 (0 points)
    May 1, 2012 1:36 AM in response to Jetstreamflyer

    I agree. In fact, I fee so strongly about this that I activated my apple account, just to write this post!

     

    My complaints to apple security and customer service teams are:

     

    I think this is badly done, annoying, an ambush, and offensive.

     

    I had  the same "is this phishing?' response.

     

    I have just had 15 minutes of my time wasted, in a way I could not postpone. This is not good service, this is pushy security nagging and spyware.

     

    The questions are completely inflexible and amateurish, and have assumptions in them, for example 'has owned a car'. plus, to add to the foolishness, the questions do not even encourage repeatable answers. IE, answer to 'favourite job' is never going to be a single word, or series of numbers. So unprofessional.

     

    Sad work whoever cooked this up, sad.

     

    I hope this will be fixed as soon as possible, what a fail!

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