10 Replies Latest reply: Apr 29, 2012 12:51 PM by TomsiPhone
james333 Level 1 Level 1 (0 points)
hi

my iphone4 was stolen and i did not setup mobile me. i looked through the forum and many say that i can never find it.

my question
1) if i had setup mobile me and if the thief had done a full factory restore, will i still be able to locate my phone?
2) if that person activates the phone using his sim card, can it be then tracked?

fdsfdsf, iOS 4
  • 1. Re: stolen iphone and detection process
    wjosten Level 10 Level 10 (93,285 points)
    1) if i had setup mobile me and if the thief had done a full factory restore, will i still be able to locate my phone?


    No. You would have had to locate the phone prior to it being restored.

    2) if that person activates the phone using his sim card, can it be then tracked?


    No.
  • 2. Re: stolen iphone and detection process
    james333 Level 1 Level 1 (0 points)
    hi


    thank you for your kind reply. just one more question

    1) is there a way for them to change the imei number? im asking because, what if i get my telco to report that its stolen and that they track it. i know that telco will not be too pleased as they rather me buy a new phone.
  • 3. Re: stolen iphone and detection process
    wjosten Level 10 Level 10 (93,285 points)
    You're welcome.

    is there a way for them to change the imei number?


    No.

    what if i get my telco to report that its stolen and that they track it.


    I know of no carrier/provider anywhere in the world that will track a lost/stolen phone without a court order to do so. There are a few carriers that will blacklist phones, that's about the most you can hope for.
  • 4. Re: stolen iphone and detection process
    frust_888 Level 1 Level 1 (0 points)

    but if the theif use that stolen iphone [which will connect to apple website or facebook etc.. will apple able to track the phone imei? I think apple shoukd help,,, they are just too many iphones lost/stolen.. give some added service.. and I am sure more people to buy iphone - as they feel safer then...

  • 5. Re: stolen iphone and detection process
    gdgmacguy Level 6 Level 6 (19,155 points)

    Apple does not and will not help.  Nor does any other cell phone manufacturer out there.  They're in the phone manufacturing business, not the police business.

     

    Your phone is gone.

  • 6. Re: stolen iphone and detection process
    Accelar Level 1 Level 1 (0 points)

    Back "in the day" the carriers used to have a shared database with the IMEI or the NAM codes of stolen devices - and refused to activate stolen phones reported via the shared system.  They actually now encourage stealing phones - allows folks who would not otherwise pay for one to use expensive data plans - and the victims then purchase another one - signing up for an extended contract in the process.

     

    Apple could clearly help - but sells more phones by not doing so.  Shame on you, Apple.  I trusted you to have MY best interests at heart after I spent $750 on a device - least you could do is report on mobile me when it reconnects, no matter how long or what evasive actions the thief takes,   You know you could...

  • 7. Re: stolen iphone and detection process
    diesel vdub Level 7 Level 7 (21,935 points)

    Accelar... please pull your head out of your rear and get a clue about reality.

     

    Apple, like all cell phone manufacturers has nothing to do with this.  They do not track or block cell phones, PERIOD.

     

    If the carrier chooses to block an IMEI number because it's been reported lost/stolen, that is up to them.  In some countries this happens, in the US it does not currently.

     

    What would any manufacturer get from deactivating a stolen device, much less the legal headache from tracking all those devices.  This goes for any device (cell phone, laptop, tv, appliances, cars).

  • 8. Re: stolen iphone and detection process
    TomsiPhone Level 1 Level 1 (35 points)

    Apple...least you could do is report on mobile me when it reconnects, no matter how long or what evasive actions the thief takes,

     

    I think this has some validity. AFAICT right now if a thief hard-Offs the iPhone they've stolen, only the last position (where they hard-Offed) is in Location Services if the thief knows how to perform a Factory Reset on the next power-up. It would be nice if the iPhone would at least issue one more LS update before performing the Reset.

     

    Also, despite that I have Restrictions set to limit a thief's ability to change settings associated with Find My iPhone, I've found that a thief can simply switch-on Airplane Mode (can't be Restricted from doing this in any way that I know) and now the phone is undetectable.

     

    Finally, if a thief is smart enough to hard-off the thing and then pull the SIM card, there's nothing Apple could possibly do about that because the phone is no longer capable of reporting its position.

     

    Find My iPhone is a nice feature, but catching a (smart) thief is something else again.

  • 9. Re: stolen iphone and detection process
    stevejobsfan0123 Level 7 Level 7 (32,315 points)

    Plus, Find my iPhone is mainly designed to find lost phones, not stolen.

  • 10. Re: stolen iphone and detection process
    TomsiPhone Level 1 Level 1 (35 points)
    Plus, Find my iPhone is mainly designed to find lost phones, not stolen.

     

     

    Yes, and in a better world, someone who finds your misplaced iphone will examine it and find-out who you are and get it back to you. But for those who might be tempted to keep it, FMI is a good start towards getting it back.

     

    Now if Apple would close just a couple of the loopholes therein, they'd have a feature they could shout from the rooftops. But for now, the less the world knows about how FMI works, the better chance some of us have to get our phones back!