Currently Being ModeratedApr 30, 2012 8:38 AM (in response to b noir)
Currently Being ModeratedApr 30, 2012 11:28 AM (in response to nigel52)
Perhaps switch to a different user agent prior to visiting the site (perhaps try one of the iOS ones):
To get access to the User agents via the Develop Menu, go into your Safari advanced preferences and select "Show develop menu in menu bar":
If he can enter his password while using a different user agent, log out again, and try going in using the default 5.1.5 user agent. Does 5.1.5 perform properly with the field now?
Currently Being ModeratedMay 4, 2012 2:26 AM (in response to b noir)
Thank you for your suggestions - I am awaiting the return of the person I am trying to support before trying out your suggestions. When I have tried these I will let you know how it went. Again thank you for helping.
Currently Being ModeratedMay 5, 2012 5:04 AM (in response to b noir)
Hi tried all your suggestions which unfortunately did not work. Ended up going through all the Safari options and found that if I clicked the option for User names and passwords it worked. I tried so many things that I am pretty sure that was the one that seemed to do the trick. I also clicked enable pop-ups but not sure about that one. Problem is I do not have a Mac to practice on and had to do this whilst remotely supporting an elderly member user of the website I support.
Thanks for your help.