coander15

Q: Contact Apple Support Communities

How can I contact some one in charge at Apple Support Communities?

Posted on Apr 29, 2012 1:03 PM

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Q: Contact Apple Support Communities

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  • by Michael Wasley,

    Michael Wasley Michael Wasley Apr 29, 2012 1:12 PM in response to coander15
    Level 5 (6,805 points)
    Apr 29, 2012 1:12 PM in response to coander15

    By posting here (unless you want to report a post, in which case you use the Report link).

  • by coander15,

    coander15 coander15 Apr 29, 2012 1:26 PM in response to Michael Wasley
    Level 3 (587 points)
    iPhone
    Apr 29, 2012 1:26 PM in response to Michael Wasley

    Are you in charge here?

  • by Frank Caggiano,

    Frank Caggiano Frank Caggiano Apr 29, 2012 1:49 PM in response to coander15
    Level 7 (25,782 points)
    Apr 29, 2012 1:49 PM in response to coander15

    No we;re all users here like you. If you describe what it is you need someone maybe able to help. If not a host can be alerted.

     

    regards

  • by coander15,

    coander15 coander15 Apr 29, 2012 2:08 PM in response to Frank Caggiano
    Level 3 (587 points)
    iPhone
    Apr 29, 2012 2:08 PM in response to Frank Caggiano

    Yes, one of my discussions that I created, was deleted. I received e-mail and it stated this:

     

    "Apple removed your post titled, "Broken Intel iMac For Sale" because it contained the following:

     

     

    Off-topic or non-technical posts

     

    Rude or inappropriate language

     

    Non-constructive rants or complaints"

     

    My post was in reference to purchasing a broken iMac. Did i violate the "Off-topic or non-technical posts" rule? Or what, I guess I'm lost please help!

  • by Zack T.,Solvedanswer

    Zack T. Zack T. Apr 29, 2012 2:13 PM in response to coander15
    Community Hosts
    Apr 29, 2012 2:13 PM in response to coander15

    I am a moderator for Apple Support Communities. Your post was removed because you asked about purchasing a computer. This is a user-to-user forum, meant for asking and answering questions that other users can answer and your topic was decided to be non-technical.

  • by Frank Caggiano,

    Frank Caggiano Frank Caggiano Apr 29, 2012 2:19 PM in response to coander15
    Level 7 (25,782 points)
    Apr 29, 2012 2:19 PM in response to coander15

    I believe the that that post would be in violation of the off-topic or non-technical post rule. See

     

    Submissions

    1. Stay on topic. Apple Support Communities is here to help people use Apple products and technologies more effectively.

    from the Apple Support Communities Use Agreement

     

    The community is intended to help other users not be a place to buy and sell used equipment.

     

    If you still have questions I can alert a host and then it will be up to them whether they have further contact with you regarding this.

     

    regards

     

    Message was edited by: Frank Caggiano - Ok well that settles that.

  • by coander15,

    coander15 coander15 Apr 29, 2012 2:21 PM in response to Zack T.
    Level 3 (587 points)
    iPhone
    Apr 29, 2012 2:21 PM in response to Zack T.

    OK, sorry for that I didn't mean to cause any trouble. Is there any way you could e-mail me or set-up someone to e-mail me on the topic of becoming a Apple Support Communities Moderator? I'm here all the time, and I have never screwed anything up besides that last post. <E-mail Edited by Host>

  • by coander15,

    coander15 coander15 Apr 29, 2012 2:21 PM in response to Frank Caggiano
    Level 3 (587 points)
    iPhone
    Apr 29, 2012 2:21 PM in response to Frank Caggiano

    Thank you very much! I now understand, I will not do that again!

  • by Zack T.,

    Zack T. Zack T. Apr 29, 2012 2:22 PM in response to coander15
    Community Hosts
    Apr 29, 2012 2:22 PM in response to coander15

    It's actually a full time job to moderate these boards . Also, please don't post your e-mail address, or it will be picked up by spammers. I edited it for you. Thanks for your continued contributions to Apple Support Communities.

  • by coander15,

    coander15 coander15 Apr 29, 2012 2:26 PM in response to Zack T.
    Level 3 (587 points)
    iPhone
    Apr 29, 2012 2:26 PM in response to Zack T.

    Oh, I see. No problem thank you so much for changing my email. I'm learning every second. Sorry to be a bother. Is there a website where I can apply? If not totally cool just thought I'd ask.

  • by Frank Caggiano,

    Frank Caggiano Frank Caggiano Apr 29, 2012 2:28 PM in response to coander15
    Level 7 (25,782 points)
    Apr 29, 2012 2:28 PM in response to coander15

    No problem. It can be difficult at times to know what is acceptable to post here and what is not. It does at times have the feel of a social networking site and we can loose site of the fact that it  is primarily set up for technical support.

     

    As for your interest in becoming a moderator. The moderators here or hosts as they are know are employees of Apple and not users.  As a user you will gain certain privileges here as you answer questions and amass points. But there is no way to become a moderator here short of being hired by Apple.

     

    regards

  • by stevejobsfan0123,Helpful

    stevejobsfan0123 stevejobsfan0123 Apr 29, 2012 3:49 PM in response to coander15
    Level 8 (43,524 points)
    iPhone
    Apr 29, 2012 3:49 PM in response to coander15

    As a Level 2, you now have the ability to report posts. That's about as close to a moderator as you can get. Reporting posts won't allow you to delete them, but it will draw the moderators' attention to it.

  • by coander15,

    coander15 coander15 Apr 29, 2012 3:56 PM in response to stevejobsfan0123
    Level 3 (587 points)
    iPhone
    Apr 29, 2012 3:56 PM in response to stevejobsfan0123

    Is reporting anonymous?

  • by Niel,Helpful

    Niel Niel Apr 29, 2012 4:02 PM in response to coander15
    Level 10 (311,880 points)
    Apr 29, 2012 4:02 PM in response to coander15

    The person you reported won't know who you are unless you tell them. The hosts will know upon receiving the message.

     

    (66076)

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