13 Replies Latest reply: May 5, 2012 2:42 PM by timosun
timosun Level 1 Level 1 (0 points)

From time to time my Safari will not open. It has a queston mark on it. I am also useing google chrome.


iMac, Mac OS X (10.6.8), safari has question mark
  • 1. Re: my safari crashes
    Linc Davis Level 10 Level 10 (118,270 points)

    It has a queston mark on it.

     

    Where exactly do you see that? In the Dock? In the Applications folder? On your Desktop?

  • 2. Re: my safari crashes
    timosun Level 1 Level 1 (0 points)

    The question mark is on the safari icon on the dock. When it has this queston mark it will not launch.

  • 3. Re: my safari crashes
    X423424X Level 6 Level 6 (14,190 points)

    If the question mark is in the dock somehow the dock doesn't know where safari is.  Open /Applications and drag the safari icon in the dock.  If it isn't in /Application than that is why the dock shows a question mark because you moved the actual app someplace (hopefully not deleted it).  You need to find it and put it back in /Applications.

  • 4. Re: my safari crashes
    Linc Davis Level 10 Level 10 (118,270 points)

    Right-click or control-click the Dock icon and select Options > Show in Finder from the popup menu. Where is the Safari application? What is its version?

  • 5. Re: my safari crashes
    timosun Level 1 Level 1 (0 points)

    you nailed it, safari gone, is there somewere i can download it again?

  • 6. Re: my safari crashes
    timosun Level 1 Level 1 (0 points)

    I was able to download Safari again and load it. Then it restarts my computer but it still is not there. I looked for the icon on my computer but can't find it.

  • 7. Re: my safari crashes
    X423424X Level 6 Level 6 (14,190 points)

    I explained the circumstances of why a question mark would show in the dock.  You said you downloaded a copy of safari.  Did you put it in /Applications?  Does it even work, i.e., if you explicatily double click it does it launch?  You don't have to launch from the dock.   If it passes that test then bother to drag it to the dock.

  • 8. Re: my safari crashes
    timosun Level 1 Level 1 (0 points)

    I loaded the safari for lion 5.1.5. It saved to my computer and launched. Then it rebooted my computer. I can't find it anyware. No icon, no where to launch it.

  • 9. Re: my safari crashes
    timosun Level 1 Level 1 (0 points)

    I think I downloaded the wrong one. I have

    Mac OS X 10.6.8

    I think this is snow lepard.

    I am new to mac and learning.

  • 10. Re: my safari crashes
    X423424X Level 6 Level 6 (14,190 points)

    You profile in your original post says you are using 10.6.8 snow leopard.  If that is correct you cannot use the lion version of safari.  You need to dig up the 10.6.8 version.

  • 11. Re: my safari crashes
    timosun Level 1 Level 1 (0 points)

    thank you, Where is a good site to find safari for os 10.6.8?

  • 12. Re: my safari crashes
    X423424X Level 6 Level 6 (14,190 points)

    Might get it back if you reinstall the 10.6.8 combo updater.  Make sure you back up your system before reapplying the update.

  • 13. Re: my safari crashes
    timosun Level 1 Level 1 (0 points)

    Thank you for all the help. I am so new at this, in my wife's profile I drug the safari icon out of applications and on to her desk top. This took it away from me. So in my wifes profile I drug it back to applications and it works fine now.

    Thank you.