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macbook pro 13" not starting up or charging

54388 Views 48 Replies Latest reply: Apr 10, 2014 10:22 AM by Plunjer RSS
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bayernfan5 Level 1 Level 1 (0 points)
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Apr 30, 2012 3:39 AM

my Macbook pro stopped working today and when i tried to start it up it just doesn't start and the battery is not charging so I'm stuck with a "dead" Macbook pro any help would be appreciated

MacBook Pro, Mac OS X (10.7.3)
  • Tavinus Level 1 Level 1 (0 points)
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    Apr 30, 2012 3:48 AM (in response to bayernfan5)

    It is hard to tell what is happening from your explanation. Does anything at all happen? When you say that the battery does not charge, does it mean that the light on the cable is not turning on? (If it is, what is the color?). Did you try holding the power button for some seconds, then relase button, then press it? You can also try to take the battery out, plug the power cord and check what happens, then try to turn it on. Any other info you can provide?

  • Tavinus Level 1 Level 1 (0 points)
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    Apr 30, 2012 4:14 AM (in response to bayernfan5)

    Acessing the battery is quite easy on unibody MacBooks (the white ones are not).

    Have a look here:

    http://support.apple.com/kb/HT2037

     

    Basically you unplug the power cord, turn the computer over, press the latch and pull the cover to access the battery.

     

    You may want to schedule a Genius time on an Apple store so they can have a look on it if nothing works.

  • Manuelntu Level 1 Level 1 (25 points)
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    Apr 30, 2012 4:59 AM (in response to bayernfan5)

    If the charger doesn't stay lit up and charge another mac like you said, then it could be that the charger is dead and that your macbook simply ran out of power. If however the charger is fine, then you have something more serious going on. The harddrive might have crashed along with the mother board etc (since its not even turning on)

  • Manuelntu Level 1 Level 1 (25 points)
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    Apr 30, 2012 5:16 AM (in response to bayernfan5)

    press the indicator on the side of the macbook to see if there is anypower at all. If there is some green lights flashing, then there is power in the machine. You may even try to reset the SMC if its possible by following the link Resetting the SMC. Or for further understanding try this link----->https://support.apple.com/kb/TS1365. Hope it works fine.
    -Manuel

  • Manuelntu Level 1 Level 1 (25 points)
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    Apr 30, 2012 5:28 AM (in response to bayernfan5)

    It might even be that the Machine isn't charging because of a fault in the magsafe port. trying cleaning the port, and then connecting the charger and just kep twisting the charger end till you see something. If these aren't the problem then you might have something bigger. Was the battery lasting long before it died? As in was it able to keep the chare for long? If not the battery might have completely died. Your best bet would be to go and get it checked up by apple or their representatives.

     

    -Manuel

  • Plunjer Level 1 Level 1 (0 points)
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    Jul 23, 2012 11:21 AM (in response to bayernfan5)

    Sorry I only now saw this post but the same thing just happened to my MacBook Pro 13" which has the 'non-removable' battery.

    It would not start up and had no charging indication on the power cord LED or on the charge status indicators.

    Initially I tried resetting the SMC but that didn't work. So I removed the bottom cover, located the battery connector cable (next to the memory modules) and carefully pried it upwards and off using a mini flat screwdriver. After pausing around 10 seconds, I re-attached the connector and immediately the charge light came on and the system started (fans, tone, but no screen initially). I then held down the power button until the system shut off again and verified the charge indicators on the body as well as charger cord were and they were. I replaced the bottom cover and performed the SMC Reset (with charger plugged in and attached to the laptop, press left side Shift, Control and Option keys whilst simultaneously pressing the Power button for a few seconds then releasing them together). Then I started it normally and it did just that :)

    I hope this is helpful as this is basically like resetting the older systems with removable batteries by removing the battery. In this case it is just removing and reconnecting the battery connector.

  • notorreyus247 Level 1 Level 1 (0 points)
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    Sep 25, 2012 7:02 PM (in response to Plunjer)

    Hey Plunjer!  ===>  "So I removed the bottom cover, located the battery connector cable (next to the memory modules) and carefully pried it upwards and off using a mini flat screwdriver"

     

    Absolutely genius!!  Had the same weird no boot and no battery indicator light problem following a RAM upgrade (I initially thought the RAM wasn't seated), but then I followed your exact directions and I am glad I did. Great alternative thinking on your part as Apple clearly does not want the battery removed from these shiny new Macbook Pros...

     

     

    THANK YOU!!

  • Plunjer Level 1 Level 1 (0 points)
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    Sep 26, 2012 12:26 AM (in response to notorreyus247)

    Absolutely glad to hear this was helpful :)

  • dantaylee Level 1 Level 1 (0 points)
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    Oct 3, 2012 4:21 PM (in response to Plunjer)

    OMG you are an absloute genius. smarter than anyone that actually works for Apple. I took my son's macbook pro to a "genius" store as it has nothing completely dead. He connected the charger nothing happened he said it would cost $530 to fix. He tried nothing. I googled and found your solution and did it exactly and it worked. You are amazing . thank you

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