1 16 17 18 19 20 Previous Next 1,381 Replies Latest reply: Jul 11, 2014 2:53 AM by NJT55 Go to original post Branched to a new discussion.
  • 255. Re: MacBook Pro Logic Board Failure
    RakSingh1 Level 1 Level 1 (0 points)

    I have the same problem as is mentioned here.
    My MB Pro is/was on it's last legs, and I was planning on upgrading in the next few months anyway. My main concern is getting the information on my HDD in my Macbook pro, preserved elsewhere. Is it feasible to remove the HDD, place it in A 2.5 inch SATA enclosure and connect it to another computer (mac or PC) and copy all the important files/documents/music on to another device for safe keeping?

    Thanks.

  • 256. Re: MacBook Pro Logic Board Failure
    Goldie2042 Level 1 Level 1 (0 points)

    You can place your HDD into another enclosure and retrieve your data, or you can do what I did.

     

    After the screen on my 2007 MBP failed, I bought a new MBP.  I then used a Firewire (9 pin to 6 pin) to transfer the data from the old MBP to the new MBP. 

     

    You can order a FireWire from Amazon.  I received it within three days of ordering it. 

     

    You won't need to use the screen on your old MBP to perform a data transfer.  You can perform the data transfer from your new MBP as long as your old MBP can boot up.   The HDD of your old MBP will appear on on the screen of your new MBP after you connect the Firewire and hold down the "T" key for at least 30 seconds after you turn on the old MBP.

     

    Please search this site for Firewire Data Migration or contact support for instructions on doing this.  It was fairly easy to do. 

     

    Best of luck...

  • 257. Re: MacBook Pro Logic Board Failure
    RakSingh1 Level 1 Level 1 (0 points)

    Unfortunately I cant enter into disk transfer mode. Nothing happens

    When I switch my MBP on, the CD, fans and HDD spin up but nothing else seems to happen. My screen doesn't light up at all and the chime doesn't sound! I really hope the isn't a HDD problem as well.

     

    Asuming the HDD is ok, is it a simple drag and drop process to retrieve the data? I will probably be porting the data onto another mac. Do I have to wory about file formats, etc?

     

    Thanks agaiin.

  • 258. Re: MacBook Pro Logic Board Failure
    r100 Level 1 Level 1 (35 points)

    Hi,

     

    all you have to do is find an external 2.5" enclosure or a USB to SATA disk adapter (cost about 7$ on amazon.

     

    Connect your old HD to the new Mac and use the Migration Assistant App to move your date from the old HD to the new one.

     

    That's it.

  • 259. Re: MacBook Pro Logic Board Failure
    Goldie2042 Level 1 Level 1 (0 points)

    Similar to your experience, the screen on my old MBP did not come on during the data transfer.  You won't need to see the screen on your old MBP in order to perform data transfer via FireWire.

     

    Just boot up the old mac while holding down the "T" key.  Hold it down for at least 30 seconds.  Make sure the computers are connected via FireWire.  If necessary, repeat this process 3 or 4 times. 

     

    The HDD icon for the old MBP should appear in your Finder window under other devices.  Click on the icon and your folders should appear and allow you to drag and drop.

     

    I had to repeat this process 3 or 4 times before the icon actually appeared on my new MBP, but it does work.

     

    This was my first attempt at transferring data from a broken MBP to a new one.  It worked for me.

  • 260. Re: MacBook Pro Logic Board Failure
    Goldie2042 Level 1 Level 1 (0 points)

    You were treated well by Apple.  Too bad their service isn't consistent across the board. 

     

    Like you, I bought my MBP in December 2007 , but had to pay for the repair.

     

    I received a letter from Nvidia in 2010 notifying me of the defect and instucting me to register my computer so that it could be repaired after the litigation between them and Apple was settled. 

     

    They also said that they would notify me of any updates via email, but I never heard from them again.  I still have a copy of that letter.

     

    Bottom line, no one should have to pay to repair known defects, and there should not be a time limit on repairs if your product has been identified as having the defect. 

     

    For instance, what if a 5 year old GM vehical has a known defective gas line but the costs to repair it are prohibitive for the owner of the car.  Should the owner stop driving his car becasue of a known defect, or should GM repair the gas line regardless of the age of the car?

  • 261. Re: MacBook Pro Logic Board Failure
    tnstone Level 1 Level 1 (0 points)

    I just had this happen to me this week.  I had been having some screen issues, but did not realize what was happening as I had not heard of the Nvidia issue.  I thought my computer was going into sleep mode, which was strange because twice, I was actively using it, but I didn't think much of it.  Tuesday night, I shut it off, and the screen went black.  I assumed it shut down and closed the case.  The power light was still on.  I opened it and closed it a few times before the dispaly came back on and it shut down.  I tried to use it the next day and it would click as if it was going to start up, the fans would whir, the power light would come on, immediately dim, and go out.  The fans would shut off.  I researched the problem.  I found a lot of threads discussing the Nvidia issue.  I made an appointment with a Genius Bar and went in with the article I found on here connecting logic board failures to the Nvidia GPU.  I was also going to ask them to run the VST diagnositic.  I told the genius what was happening when I tried to power it on.  I also told him about the screen problems.  He diagnosed a logic board failure, checked to see if I was covered under the quality assurance program for the Nvidia GPU.  I was and it was covered for free.  It would have cost me $550 to fix it including labor.  So, I would suggest telling them about any display issues before they test it.

  • 262. Re: MacBook Pro Logic Board Failure
    Shootist007 Level 6 Level 6 (16,640 points)

    You have been one of the Lucky ones to get a DEAD MBP to be fixed under the NVidia GPU deal. It can happen but if you read through this thread you will see many that had the exact same things happen as you and were told NO it is not covered. It is at the Wim of the Apple store you go to.

  • 263. Re: MacBook Pro Logic Board Failure
    RakSingh1 Level 1 Level 1 (0 points)

    Hi tnstone,

     

    Is this the article you mentioned that you took to the apple store?

    http://support.apple.com/kb/TS2377

     

    As far as I can see in that link, apple dont actually admit that the failiure of the GPU causes the logic board to malfunction. Is there another article (other than the comments of those on these forums) which connect the two issues. I'm certain this is what's happened to my Mac but I'm pretty sure Apple Denmark (where I live) will demand payment for this repair.

     

    Thanks for your help.

  • 264. Re: MacBook Pro Logic Board Failure
    RakSingh1 Level 1 Level 1 (0 points)

    Does anyone know if the article I mentioned in my previous post is the correct one or if there are any other pertinent articles?

    I'd like to take my MBP to the Mac Store today, but wanted to get my facts striaght before I do so.

     

    Thanks in advance.

  • 265. Re: MacBook Pro Logic Board Failure
    Mavenloft Level 1 Level 1 (0 points)

    My MBP is in the shop as I type (on my phone). I suffered the dreaded "black screen issue" and took it to the nearest Apple Store (100mi/156km away) for a diagnosis/repair. I had read the article you posted (during my own research) and had a screen shot of it saved in my phone's photos for ammunition. They did the diagnostic, came back, and told me "you'll need a new display"... $500+ that I don't have. Now, I know they're trained, and it's not that I didn't trust them; I just don't trust anyone when it comes to their spending my hard earned money.

     

    So, I took it to ANOTHER Apple Shop the next day (this time 170mi/265km, away) and had them run another diagnostic on it. Lo and behold, they said it was the logic board with no mention of needing a new display. The logic board replacement is being covered since the MBP is under four years old.

     

    My suggestion is, take every bit of documentation you can find and do not let them mislead you. Even if they say it's not the board, keep going until someone gets the right diagnosis. Then, make sure it is repaired free of charge!! There is no way in &$@# I was going to let them do something to my Mac that I knew wouldn't solve the problem. Don't get ripped off, don't take no, and politely stick to your guns.

  • 266. Re: MacBook Pro Logic Board Failure
    anasoares Level 1 Level 1 (0 points)

    so they said they'd replace the logic board ? hum, in my case they refuse to replace it. don't know where to turn to anymore. Talked about some cases reported here of people with logic boards replaced, from Apple I was told people were lying

  • 267. Re: MacBook Pro Logic Board Failure
    Mavenloft Level 1 Level 1 (0 points)

    They have no grounds to refuse your replacement. Have them check it again, and again if need be. Take it to another Mac Certified repair shop if you have to but don't lay off of them. Like I said in my post, the first Apple Store wouldn't even admit that it was a logic board problem!!

     

    Go to the link that Rak has posted earlier in this thread and print it out. It's a recall notice from Apple's own website. Take it with you. Don't stop. Like I said earlier, it's not that the crew of the first store were untrustworthy, I'm just distrustful of store-front businesses. LOL. Best of luck, and (at the risk of sounding repetitive) DON'T STOP!!!

     

    peace

  • 268. Re: MacBook Pro Logic Board Failure
    anasoares Level 1 Level 1 (0 points)

    Well, my problem is just like this: www.seattlerex.com/seattle-rex-vs-apple-the-verdict-is-in/

     

    Since my computer won't boot, they don't feel they're to blame. Even after this guy got them on court. Shame on you, Apple. Glad at least you got lucky!

  • 269. Re: MacBook Pro Logic Board Failure
    Colleycol Level 1 Level 1 (0 points)

    Well my 4 yr 2 month old Macbook Pro has the logic board failure. Took it in and they diagnosed it.  Told me I have to pay for it. Of course i had some choice words to the store manager about this "premium" product.   I thought a premium product that really made it money on brand loyalty would be better and do better.

     

    Well I am officially done with Apple and their premium brand and this is why.....

    To the store manager:

     

    Q:  So you are saying the product was manufactured with a defective part and there is a time limit on when i can get a defective part, which came installed on my brand new $2,000 laptop, replaced?

     

    A: Yes

     

    Way to stand by your product Apple!

     

     

    She said, "I know you want products to last a lifetime.". No smartie, i want them manufactured without faulty components and then support that cares if they are.

     

    Any one know how much i can get for a mint condition 2008 build with a bad logic board?  I will use the funds to build me a pc.

     

    I refuse to pay or "bake the board".  Apple has lost a customer for life.  I will tell my friends and family the same, Do not purchase!!!!!

1 16 17 18 19 20 Previous Next