Currently Being ModeratedApr 29, 2012 12:08 PM (in response to sktisdale)
What contract do you have?
Did you sign up for a 'free' contract that only allows you to upload books that are free in the store or did you sign up for a 'paid' contract that lets you set a price and sell books in the store?
Log in to iTunes Connect and check your contract status - perhaps something there needs your approval/attemtion and needs to be completed before you can proceed otherwise.
Currently Being ModeratedApr 29, 2012 6:16 PM (in response to K T)
At this point, I'm ready to throw my mac out the window. I love all of Apple's gadgets, but this def con 1000000 security is a bunch of baloney.
I can NOT accept any contracts and I believe we have figured out why.
For some unknown reason, my husband's account is listed as primary. When I go into manage users, he is listed as primary (as if this is 1866!) And no matter what we do, I cannot get access to any of the legal contracts. Therefore I cannot accept any.
Currently Being ModeratedApr 29, 2012 7:21 PM (in response to K T)
For whatever reason my husband's account is listed as the primary/legal role. I am listed as admin only. He logged in and accepted the contracts under his name. But I'm still having problems. I tried logging into iTunes Producer under his apple ID & with his password and it would not let me log in under his name.
So I'm still stuck at point A without a clue as to how to get to point B. This really has been the most frustrating experience. KDP was so much more user friendly.
Currently Being ModeratedApr 29, 2012 7:28 PM (in response to sktisdale)
I tried logging into iTunes Producer under his apple ID & with his password and it would not let me log in under his name.
Does the same iTunes ID and password get you into iTunes? If so, I'd say it's a permission problem with iTunes Connect, and you should contact Apple for help. If not, the ID and/or password are wrong. In that case, you could reset the password.
Currently Being ModeratedApr 29, 2012 7:57 PM (in response to MichiHenning)
I'm not sure WHAT the heck we did, but it is working!!! Yay!! Now the problem I'm having is with the image...its not liking the size of my book cover...argh...I used pixelmator to create it, now I'm trying to resize it to fit.
Thanks again for your help! It has been helpful! ;o)
Currently Being ModeratedApr 30, 2012 5:58 AM (in response to sktisdale)
WE HAVE SUCCESS!! I now officially take back all the bad things I said about Apple! lol
Does anyone know how long it takes before it goes live (meaning someone is able to purchase it?)
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