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  • 315. Re: Once my book is uploaded, how long before it appears in iTunes?
    Chris@Twistframe Level 1 Level 1 (0 points)

    @kb8whf: I did not actually pull the book, only edited (pulled the "iWord" instances out) it and then re-uploaded the package. I was fearful that I'd be in another 4-week queue, but the re-submit AND/OR the edit (who the heck would know) seems to have kicked the book into a vastly shorter QA cycle.

     

    Total mystery, but happy to have it for sale finally.

  • 316. Re: Once my book is uploaded, how long before it appears in iTunes?
    apaulio Level 1 Level 1 (0 points)

    Sigh bearing in mind I've got mentions of all sorts of apps from Brushes to Ideas, Art Rage to Sketchshare, not to mention comments about having used iBooks Author, iMovie and more I think I should give up now! Taking all of those references out of the work will take a very long time and leave almost all of the text with massive gaps Hey ho.

     

    With every day that passes the iBookstore goes from being a magical thing that opens up publishing to the world to something hugely dispiriting and disheartening to me. Which is ironic because in a couple of weeks I'm going to be doing back to back classes in iPad art and then iBooks Author. Will try and remember to have a smile on my face throughout... Not feeling it though...

  • 317. Re: Once my book is uploaded, how long before it appears in iTunes?
    kb8wfh Level 1 Level 1 (5 points)

    Chris@Twistframe,

     

    Sorry, but I'm not following you. You "pulled the 'iWord' instances out." Don't understand what you are referring to.

     

    When I initially got my ticket that there was a problem, I corrected it by completely re-doing the book using a different template. I found no indications what so ever that the original problem existed with the new version. I sent it up to the site and iTunes Producer told me all the assets had been delivered. However, Apple, says the original problem still exists (impossible).

     

    I don't want to waste another attempt sending it up again only to be told a month later that it still isn't right (especially when the bot's that respond to me won't tell me exactly what the problem is they are seeing.)

     

    So are you saying I just re-send the files using itunes producer?

  • 318. Re: Once my book is uploaded, how long before it appears in iTunes?
    MichiHenning Level 4 Level 4 (1,350 points)

    kb8wfh wrote:

     

    Sorry, but I'm not following you. You "pulled the 'iWord' instances out." Don't understand what you are referring to.

    A number of people here have reported that their book was rejected because it contained the term "iBook".

     

    See here for an example.

     

    Michi.

  • 319. Re: Once my book is uploaded, how long before it appears in iTunes?
    Chris@Twistframe Level 1 Level 1 (0 points)

    Yes kb: I just resent the SAME package through iTunes Producer with the changes. This reset my submission date for the title, but as stated, it was only a 12 hour wait after the resub. I was afraid it was going to queue up another 4 week + nightmare but it turned out to be quite the opposite.

     

    And Michi is correct, I had "iBooks" in my cover image and the description, those instances and adding a proper iTunes ISBN link to the sample were the only changes I made.

  • 320. Re: Once my book is uploaded, how long before it appears in iTunes?
    kb8wfh Level 1 Level 1 (5 points)

    Ah, yes I see. Thanks.

     

    I don't recall having the word iBooks in there anywhere, but I will check. The ticket messages I was given are as follows with teh book being submitted initially on Feb 24th. I made a new version of the ebook and sent it up an March 26, which seems to be acknowledgerd in the ticket. So any idea what the heck they are talking about?

     

    Mar 14, 2012. From Apple.
    All vital content (images, text, etc) now needs to be available in both landscape and portrait mode. Most content is missing in portrait mode currently.

    Mar 24, 2012. From Apple.
    The following ticket task(s) have been updated by the feed: Full epub

    Mar 26, 2012. From Apple.
    The following ticket task(s) have been updated by the feed: Full epub

    Apr 25, 2012. From Apple.
    Please Note: The original change request was not fulfilled. Your changes were not saved. Original Issues have not been resolved.

  • 321. Re: Once my book is uploaded, how long before it appears in iTunes?
    MichiHenning Level 4 Level 4 (1,350 points)

    kb8wfh wrote:

     

    So any idea what the heck they are talking about?

     

    Mar 14, 2012. From Apple.
    All vital content (images, text, etc) now needs to be available in both landscape and portrait mode. Most content is missing in portrait mode currently.

    […]

    Apr 25, 2012. From Apple.
    Please Note: The original change request was not fulfilled. Your changes were not saved. Original Issues have not been resolved.

    Sounds like they are saying that there are still problems with your book in portrait mode.

     

    Michi.

  • 322. Re: Once my book is uploaded, how long before it appears in iTunes?
    kb8wfh Level 1 Level 1 (5 points)

    well, yeah, but WHAT?!?! That item description is useless.

    I feel like I'm dealing with Area 51 customer support.

     

    And the update I sent as a new book, it is impossible to have the same problem they told me about.

     

    ok, let's try again.....see if they are more helpful next time in their rejection.

  • 323. Re: Once my book is uploaded, how long before it appears in iTunes?
    MichiHenning Level 4 Level 4 (1,350 points)

    kb8wfh wrote:

     

    well, yeah, but WHAT?!?! That item description is useless.

    I feel like I'm dealing with Area 51 customer support.

    What, you don't like playing "pin the tail on the donkey"?

     

    Michi.

  • 324. Re: Once my book is uploaded, how long before it appears in iTunes?
    MrBones Level 1 Level 1 (0 points)

    Had the same comment. I believe you have to save your changes in iTunes Producer before you upload.

  • 325. Re: Once my book is uploaded, how long before it appears in iTunes?
    jonmaclennan Level 1 Level 1 (0 points)

    I uploaded my ibook last night everything was successful. However, I'm now just waiting for it to show in stores, I have a red light that says not in 32 stores. Anybody know how long this should typically take, as I have press coming out I would love for it to be available. Thanks!

    BTW my book is an advanced guitar instructional with 187 embedded audio files in it check out the trailer here: http://www.youtube.com/watch?v=rq6Gypr8i7U

  • 326. Re: Once my book is uploaded, how long before it appears in iTunes?
    kb8wfh Level 1 Level 1 (5 points)

    Some people have had anywhere from a coupel of days, to two weeks fo months. Apple will get to it when it suits them. Just ask them. I peronsally have been waiting for over 45 days. You might want to read some of the last few pages of these post to get an idea that some of us are a bit put out with the long, unjustifiable and unnecessary review times. But you may get lucky.

  • 327. Re: Once my book is uploaded, how long before it appears in iTunes?
    kb8wfh Level 1 Level 1 (5 points)

    Ok, I'm totally confused.

     

    I uploaded the files AGAIN with iTunes Producer. Just like the first (and second and third) times, it indicated that the content was delivered successfully. The actions logs indicated the entire package was successfully sent. I used a new book and it has NOTHING to do with the first book I sent which Apple claimed had a problem. This one does not, 100% sure. When I sent it up this time with iTunes Producer, I clicked the "Save and Deliver All" option.

     

    iTunes connect is now showing on my ticket that:

     

    May 1, 2012. From Apple.
    The following ticket task(s) have been updated by the feed: Full epub

    May 1, 2012. From Apple.
    Epub internals validation passed

    So it seems to indicate that it got there from iTunes connect as well.

     

    HOWEVER,

     

    on the book itself, it still shows.

     

     

    Apple ID : ....................
    ISBN : ....................
    Last Imported : Feb 24, 2012
    Status :
    Not On 2 Stores

     

     

    ...

     

    That "Last Imported" is what scares me. That's what it has always said regardless of the new versions I sent, and Apple still tells me in each ticker the "original probelm is still there, nothing has changed, sorry 'bout yer luck, see you in another 40 days for the same message."

     

    Is my new file there or not? How do I know? I e-mailed the iBook store "support" people last time I uploaded an update to ask them about this very issue and they told me my book was in the review queue. Never said (not WILL they) if my new version is there.

     

    What's going on?

  • 328. Re: Once my book is uploaded, how long before it appears in iTunes?
    JoeScrivens Level 1 Level 1 (60 points)

    I just finally had my second book approved after 28 days. Pretty standard wait time it would appear. It's a very simple children's book with a custom drawing widget. 

     

    My first shapes (interactive)

     

    It's free so take a look.

  • 329. Re: Once my book is uploaded, how long before it appears in iTunes?
    kb8wfh Level 1 Level 1 (5 points)

    So for those of you that have ever re-sent your ebook because of a ticket issue...when you do so, does that date update on your book as to when it was "last uploaded"? Does it retain the original upload date or does it change for the update you sent?

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