6 Replies Latest reply: Sep 3, 2012 8:57 AM by -Sparhawk-
bbattle4ever Level 1 Level 1 (0 points)

3rd generation apple tv goes dark in the middle of some tv shows, only, but not all.  Additionally, I have completed all the trouble shooting advised by apple and their has been no change. How can I correct the problem?


Apple TV (3rd generation), iOS 5.1
  • 1. Re: apple tv goes dark during show
    HACKINT0SH Level 5 Level 5 (5,755 points)

    What do you mean dark. Goes black totally?

     

    Maybe your TV going into sleep mode...

     

    Maybe your Computer your streaming from goes into sleep mode....  or your iPad... etc.

  • 2. Re: apple tv goes dark during show
    bbattle4ever Level 1 Level 1 (0 points)

    The screen goes dark, yet I can still hear the dialogue. After doing a little of my own trouble shooting, I found this only happens with TV shows in HD.  However, not every show In a season is affected so some shows are fine. I don't have this problem with HD movies. Therefore, I don't believe my wireless modem is the problem. Thank you for responding to my post.

  • 3. Re: apple tv goes dark during show
    HACKINT0SH Level 5 Level 5 (5,755 points)

    I'm wondering...if some of them may have been corrupted.  May want to try and re-download them again to see what happens.

     

    Also, try to switch resolution modes on both the TV and ATV. See what happens.

  • 4. Re: apple tv goes dark during show
    Pachena Level 1 Level 1 (0 points)

    I have an ATV 2, and mine has gone to sleep (black, then screensaver) multiple times tonight while watching Netflix.  Actually, just the display portion goes to screensaver -- the soundtrack continues normally.

  • 5. Re: apple tv goes dark during show
    Byron Musgrove Level 1 Level 1 (0 points)

    This is happening to me on an episode of Weeds on Netflix. I have the apple ATV3. strange. I hear the dialogue too. thought it was my tv going bad! any fixes?

  • 6. Re: apple tv goes dark during show
    -Sparhawk- Level 1 Level 1 (0 points)

    I'm also having the same issue with my ATV 3.  The pitcture goes black but the audio keeps going.  I have to exit out of netflix, go back in and it works properly for a while again.  While it's blank, if I pause the menu, the blue bar will show up but the actual movie never does unless I exit.