13 Replies Latest reply: Jul 17, 2012 4:56 AM by Radiation Mac
MDEV_ Level 1 Level 1 (0 points)

Hi,

 

If someone buy an iphone via Ebay (or other online trade site), and its locked to a foreign provider, is it possible

to ask Apple to remove the sim lock directly? I know Apple in contract with providers, but an example:

 

I get an iPhone from US (as an european person). It locked for one of US providers. I can activate it (if I have original

provider's SIM or on CDMA network), but nothing else. So I get an iPod (in good case). To use this device, I must go

to US, stay there for many months, make a contract with the provider, and after many waiting, they may unlock it for

other fees (or not). As anyone can see, this is not a working way.

 

So if the phone is clear (were on good standing on original provider, not reported as stolen device etc.) is it possible

to request unlock directly from Apple (for fee) ?

 

I know there's unofficial methods to unlock the iPhone, but everyone sleep better if everything legal.


iPhone 4S, iOS 5.1, Theoretical question
  • 1. Re: Remove SIM lock directly from Apple, possible?
    modular747 Level 6 Level 6 (16,495 points)

    A minimal forum search would have shown the answer thousands of times.  The long answer is no.

     

    ONLY THE CARRIER THE PHONE IS LOCKED TO CAN AUTHORIZE UNLOCKING.

     

    Apple never unlocks iPhones without a carrier authorization - NEVER, EVER.

     

    No one put a gun to your head and forced you to buy and a US locked phone.

  • 2. Re: Remove SIM lock directly from Apple, possible?
    carl wolf Level 6 Level 6 (14,030 points)

    "is it possible to ask Apple to remove the sim lock directly?"

    Yes, of course you can ask.  The answer will be "no".  It's up to you to contact the foreign carrier and ask for it to unlock the iPhone.

  • 3. Re: Remove SIM lock directly from Apple, possible?
    MDEV_ Level 1 Level 1 (0 points)

    @modular747:

    A maximal forum search show me: never came answer by Apple directly. Who is not work for Apple, or no have

    rights to speak in the name of Apple, the answer still untrusted. As you can see, no answer had accepted

    To repeat template answers only good to raise post count, nothing else.

     

    Yes, no one put a gun to my head, and as you can see, that's a theoretical question. In EU, Apple products

    are overpiced, and no reason to buy them. If they will provide acceptable prices for simple people, I will the

    first who will buy (Its not a mistake by Apple, lot of taxes and stupid rights in EU)

     

    @Carl Wolf:

    US providers requiments: be a customer, present good standing for 60 past days, etc.. These are requiments,

    but why not make it simple: unlock it for an extra charge, like $100. to be a customer and present good stan-

    ding, it cost some $ only. If you pay more, but not a customer, they not unlock it. Of couse, they can check

    the device history, and refuse the request, but they fully refuse any request without contract (I talk about simple

    contract, not fixed 1 or 2 years one).

  • 4. Re: Remove SIM lock directly from Apple, possible?
    Ocean20 Level 6 Level 6 (13,170 points)

    Hey you bought the phone... your problem.  We are only users here and do not represent Apple.  If you have a problem take it up with whoever sold you the phone!

  • 5. Re: Remove SIM lock directly from Apple, possible?
    MDEV_ Level 1 Level 1 (0 points)

    Theoretical question.... Ahh.. Why only write-only users here, and no one try to UNDERSTAND the question.

  • 6. Re: Remove SIM lock directly from Apple, possible?
    b j t Level 4 Level 4 (3,670 points)

    Apple Support Communities - Terms of Use

     

    1. General

     

      

         6. Apple involvement. Apple does not formally provide technical support on the Site. However, any information           that is provided by Apple or Apple employees is offered on an "AS IS" basis without warranties of any kind.


  • 7. Re: Remove SIM lock directly from Apple, possible?
    LexSchellings Level 5 Level 5 (5,685 points)

    You said "in Europe the iPhone is overpriced", this not completely true: the price for the Unlocked iPhone from Apple is approximately the same everywhere.

    Only the subsidized prices calculated by the providers are different, as well for the contract specification and duration of the contract as for their monopoly position. And their iPhone is locked.

    Before you buy you should realize that the warranty situation is different too for an iPhone bought in a foreign country, and (officially) you have import duties to pay too.

  • 8. Re: Remove SIM lock directly from Apple, possible?
    MDEV_ Level 1 Level 1 (0 points)

    Not completely true, right. I'm now in Hungary. The hungarian price of unlocked 4S/16 is about $800.

    A hungarian employer earns $250 in a month. I mean overpriced related to monthly income. The joke,

    hungarian providers offer nearly same price for a locked iphone. That's robbery When income will

    raise to EU standards, or price will less, that will good. Until only banks earn money

     

     

    @BT: "as-is" is a good point for start

  • 9. Re: Remove SIM lock directly from Apple, possible?
    LexSchellings Level 5 Level 5 (5,685 points)

    A jaguar car and a Dacia car collided in Boekarest. The cars were damaged seriously. The Jaguar car owner said " this damage will cost me more than a month of income". Then The Dacia car owner lamented "this damage on my car will cost me more than 2 years of income". The Jaguar car owner replied "you should not buy such an expensive car".

  • 10. Re: Remove SIM lock directly from Apple, possible?
    MDEV_ Level 1 Level 1 (0 points)

    Fully true That's why I never buy a Dacia or Jaguar. I'm an Opel fan But making parts for all kind of car

  • 11. Re: Remove SIM lock directly from Apple, possible?
    kharay Level 1 Level 1 (0 points)

    i have a question... two actually. my iphone was a gift sent from the US.. I assumed it was an unlocked phone...its a 3GS.. anyway, i tried to upgrade to software to iOS5.. I'm now stuck with the error 'there is no sim card installed in the iphone you're trying to activate'... i have been using it for almost a year... called my country's Apple customer service number.... and was told the phone is locked with a UK network...the guy on the line just kept repeating this...Are there any options for me? any way to restore my phone to it's original software?

  • 12. Re: Remove SIM lock directly from Apple, possible?
    imobl Level 4 Level 4 (3,555 points)

    Answered in your other post.

  • 13. Re: Remove SIM lock directly from Apple, possible?
    Radiation Mac Level 5 Level 5 (4,635 points)

    No.  ONLY the carrier that the iPhone is "locked" to can unlock it.  And you have to be in his country obviously.

     

    Hope this helps