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Remove SIM lock directly from Apple, possible?

7519 Views 13 Replies Latest reply: Jul 17, 2012 4:56 AM by Radiation Mac RSS
MDEV_ Calculating status...
Currently Being Moderated
Apr 30, 2012 10:50 PM

Hi,

 

If someone buy an iphone via Ebay (or other online trade site), and its locked to a foreign provider, is it possible

to ask Apple to remove the sim lock directly? I know Apple in contract with providers, but an example:

 

I get an iPhone from US (as an european person). It locked for one of US providers. I can activate it (if I have original

provider's SIM or on CDMA network), but nothing else. So I get an iPod (in good case). To use this device, I must go

to US, stay there for many months, make a contract with the provider, and after many waiting, they may unlock it for

other fees (or not). As anyone can see, this is not a working way.

 

So if the phone is clear (were on good standing on original provider, not reported as stolen device etc.) is it possible

to request unlock directly from Apple (for fee) ?

 

I know there's unofficial methods to unlock the iPhone, but everyone sleep better if everything legal.

iPhone 4S, iOS 5.1, Theoretical question
  • modular747 Level 6 Level 6 (15,675 points)
    Currently Being Moderated
    Apr 30, 2012 11:13 PM (in response to MDEV_)

    A minimal forum search would have shown the answer thousands of times.  The long answer is no.

     

    ONLY THE CARRIER THE PHONE IS LOCKED TO CAN AUTHORIZE UNLOCKING.

     

    Apple never unlocks iPhones without a carrier authorization - NEVER, EVER.

     

    No one put a gun to your head and forced you to buy and a US locked phone.

    iPhone 4S, iOS 5.1
  • carl wolf Level 6 Level 6 (13,900 points)
    Currently Being Moderated
    Apr 30, 2012 11:30 PM (in response to MDEV_)

    "is it possible to ask Apple to remove the sim lock directly?"

    Yes, of course you can ask.  The answer will be "no".  It's up to you to contact the foreign carrier and ask for it to unlock the iPhone.

  • Ocean20 Level 6 Level 6 (12,220 points)
    Currently Being Moderated
    May 1, 2012 12:30 AM (in response to MDEV_)

    Hey you bought the phone... your problem.  We are only users here and do not represent Apple.  If you have a problem take it up with whoever sold you the phone!

  • b j t Level 4 Level 4 (3,670 points)
    Currently Being Moderated
    May 1, 2012 1:35 AM (in response to MDEV_)

    Apple Support Communities - Terms of Use

     

    1. General

     

      

         6. Apple involvement. Apple does not formally provide technical support on the Site. However, any information           that is provided by Apple or Apple employees is offered on an "AS IS" basis without warranties of any kind.


  • LexSchellings Level 5 Level 5 (5,485 points)
    Currently Being Moderated
    May 1, 2012 2:03 AM (in response to MDEV_)

    You said "in Europe the iPhone is overpriced", this not completely true: the price for the Unlocked iPhone from Apple is approximately the same everywhere.

    Only the subsidized prices calculated by the providers are different, as well for the contract specification and duration of the contract as for their monopoly position. And their iPhone is locked.

    Before you buy you should realize that the warranty situation is different too for an iPhone bought in a foreign country, and (officially) you have import duties to pay too.

  • LexSchellings Level 5 Level 5 (5,485 points)
    Currently Being Moderated
    May 1, 2012 2:43 AM (in response to MDEV_)

    A jaguar car and a Dacia car collided in Boekarest. The cars were damaged seriously. The Jaguar car owner said " this damage will cost me more than a month of income". Then The Dacia car owner lamented "this damage on my car will cost me more than 2 years of income". The Jaguar car owner replied "you should not buy such an expensive car".

  • kharay Calculating status...
    Currently Being Moderated
    Jul 16, 2012 11:10 PM (in response to modular747)

    i have a question... two actually. my iphone was a gift sent from the US.. I assumed it was an unlocked phone...its a 3GS.. anyway, i tried to upgrade to software to iOS5.. I'm now stuck with the error 'there is no sim card installed in the iphone you're trying to activate'... i have been using it for almost a year... called my country's Apple customer service number.... and was told the phone is locked with a UK network...the guy on the line just kept repeating this...Are there any options for me? any way to restore my phone to it's original software?

  • imobl Level 4 Level 4 (3,280 points)
    Currently Being Moderated
    Jul 17, 2012 4:49 AM (in response to kharay)

    Answered in your other post.

  • Radiation Mac Level 5 Level 5 (4,630 points)
    Currently Being Moderated
    Jul 17, 2012 4:56 AM (in response to kharay)

    No.  ONLY the carrier that the iPhone is "locked" to can unlock it.  And you have to be in his country obviously.

     

    Hope this helps

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