Skip navigation

TS1389: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

Learn about iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

TS1389 What else to try in authorizing a song in iTunes?

114 Views 0 Replies Latest reply: May 1, 2012 6:02 AM by regier RSS
regier Calculating status...
Currently Being Moderated
May 1, 2012 6:02 AM

This is my first glitch with iTunes, and it is the repeated prompt to authorize computer to play iTunes purchases. All other songs are able to play, except for one.

 

I went down the list of resolutions to try: 1) authorizing purchases from an administrator account - haven't changed computers lately and i only have the iMac and iPod, 2) authorize using correct account name - i only have one iTunes account, 3) remove SC Folder, and then the added 4) uninstall and reinstall iTunes.

 

Each resolution was tried individually, with the computer restarted after each. The one song will still not play, with the continued prompt to authorize the computer.

 

What else do I try?

iMac, Mac OS X (10.6.1), iPod Touch

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.