HT1349: How to find the serial number of your Apple hardware productLearn about How to find the serial number of your Apple hardware product
Currently Being ModeratedApr 30, 2012 12:00 PM (in response to tominsand)
tominsand wrote: ... Can anyone help me ...
(1) Skype can.
For Skype-specific problems like this, Skype's comprehensive support system should best be able to help you use their product with your system.
Start here: https://support.skype.com/
For help connecting: https://support.skype.com/en-us/faq/FA10038/Why-can-t-I-sign-in-to-Skype-for-Mac
For help updating: https://support.skype.com/en-us/search?q=update+Skype+for+mac+os+x+
You can even search or post for help with your problem in Skype's dedicated Skype Discussions for Mac. The Skype users who post there may have already solved the same problem.
If nothing else works, you can even sign in and ask for email help directly from Skype's Technical Support people.
(2) If you are having trouble with any other connected functions on your system, it is possible that rebooting the modem/router might help. Try shutting down EVERYTHING and rebooting the entire system. Restart your modem first. Let its self-test finish before you restart your router or wireless access point (if you use one.) Let that self-test complete before restarting your Mac.
Currently Being ModeratedApr 30, 2012 12:13 PM (in response to EZ Jim)
EZ Jim thanks for responding I'll work my way through your suggestions and let you know
Currently Being ModeratedApr 30, 2012 4:47 PM (in response to tominsand)
I'm curious as to what version of skype you are running. I noticed that skype currently (April-30-2012) offers version
Version 188.8.131.527 File size 23 MB. Official release. Release date: April 12, 2012. File name: Skype_184.108.40.2067.dmg
But when I try to download Skype I get version 220.127.116.117
Currently Being ModeratedMay 1, 2012 6:34 AM (in response to tominsand)
Currently Being ModeratedMay 2, 2012 9:56 AM (in response to macfrombrampton)
I'm not able to run any version as the download results in a dmg of version 18.104.22.1687 dated 12/4/12 placed in my download folder and when I select it all I get is a folder placed on my desktop titled Skype with a no entry sign.
I have downloaded other applications since my Skype problem started e.g. Firefox and cleanmymac that install perfectly!!
Still can't get Skype to load and still out of visual contact with family and friends GRRRRRRRR! HELP anyone
Currently Being ModeratedMay 2, 2012 9:59 AM (in response to EZ Jim)
EZ Jim thanks for your suggestions I worked through your them but still have the problem with Skype but other applications downloading fine, going to borrow an I touch to get back in contact with the world but still need to find a solution for my Macbook Pro.
Currently Being ModeratedMay 2, 2012 6:41 PM (in response to tominsand)
since your skype version is not the latest, does it ask to be updated? If not perhaps there is a network problem as it should advise you of the latest network version which appears to be Skype_22.214.171.1247.dmg.