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Activation of Canadian sim-free iPhone 4s

1041 Views 6 Replies Latest reply: May 1, 2012 8:01 AM by aimzhan RSS
ангелина Calculating status...
Currently Being Moderated
Dec 15, 2011 5:17 AM

Hi, My friend from Canada bought me iPhone 4s 16gb white SimFree to my Birthday. When i wanted to activate it in Russia i received this message: "Use only sim-card ....bla bla bla...with correct carrier". But my phone is Factory Unlocked and i can use it with any GSM carrier whole over the world. Please advise me, how i can activate my iPhone.Thank's befor for all.

iPhone 4S, iOS 5
  • konrad_s Level 1 Level 1 (10 points)
    Currently Being Moderated
    Dec 15, 2011 7:01 AM (in response to ангелина)

    Congratulations!

      You brought the phone locked to the operator. Other explanations for this report is not!

    I have a phone 4S factory unlocked from Canada   activated in Russia without any problems.

     

    Похоже что Ваш аппарат все-таки залочен. Телефон unlocked ничего подобного написать при включении не должен. Мой канадский 4S по крайней мере, спокойно включился с симкой мегафона и сразу активировался. Так что похоже у вас проблема....

  • TheDave413 Level 3 Level 3 (965 points)
    Currently Being Moderated
    Dec 15, 2011 7:30 AM (in response to ангелина)

    Did she buy the phone from a Canadian provider, or from Apple directly?

     

    As far as I know, Factory Unlocked iPhones are only available directly from Apple.  If she got it from a service provider, she only got it without a service contract, which is NOT the same thing as unlocked.

     

    If the device is locked, you would have to contact the particular provider to find out about getting it unlocked (note that not all carriers unlock iPhones, nor are they required to do so.)

  • varjak paw Level 10 Level 10 (166,905 points)
    Currently Being Moderated
    Dec 15, 2011 12:41 PM (in response to ангелина)

    La Source Canada cannot sell unlocked iPhones - the Apple Store is the only place where an unlocked iPhone can be purchased in Canada - so if that's where your friend bought the iPhone, it was definitely locked to one of the Canadian carriers, regardless of how much she paid.

  • konrad_s Level 1 Level 1 (10 points)
    Currently Being Moderated
    Dec 15, 2011 10:01 PM (in response to ангелина)

    Judging by your number MD237C / A device really should be unlocked. Butbehaves as locked . I've seen reports of such errors. You need to contact the seller. If it's their fault that requires them to have solved this problem.

  • aimzhan Calculating status...
    Currently Being Moderated
    May 1, 2012 8:01 AM (in response to ангелина)

    Hi Angelina,

     

    I'm now facing a similar problem, my mum bought me Iphone in duty free in South Korea, she was told it was unlocked, but when I tried to activate it with my Kazakhstan sim card, it said I needed a different sim card. When I checked my phone's number in the Interned, it turned out it was from Canada. So I was wondering if you ever solved your problem and if so, how? Thank you!!!

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