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iTunes could not backup iPhone because the iPhone disconnected

116965 Views 176 Replies Latest reply: Apr 14, 2014 5:26 PM by drfazz RSS Branched to a new discussion.
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Bruce Johnson5 Level 1 Level 1 (5 points)
Currently Being Moderated
Jan 28, 2012 4:51 PM

I've tried seaching for an answer for this problem and can't find one that works. I've tried the basics and even restored my iPhone 4S (and restarted it). Yet, I still keep getting the above message every time I try to back up even though my iPhone is hardwired to my laptop. Any other ideas out there to solve this one?

 

Thanks!

iPhone 4S
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