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Re sync iPad / iPhone

1325 Views 19 Replies Latest reply: May 1, 2012 6:18 PM by wiwmd RSS
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wiwmd Calculating status...
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May 1, 2012 6:31 AM

Due to assorted probs, was forced to erase my entire hard drive and reinstall everything. When I tried syncing both my iPhone 3G) and iPad (2), message said contents were already on another computer and couldn't be on two. Obviously reinstall makes my Dell XPS 8000, running Windows 7, 64 bit, look different. How do I get back to my iTunes library and resync?

 

Thanks

Dell XPS 8000, Windows 7, Apple Airport Extreme
  • tnethers Level 3 Level 3 (515 points)
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    May 1, 2012 6:37 AM (in response to wiwmd)

    Your iTunes library is gone; however, your purchased items will remain associated with your Apple ID. You can always synch to the new machine, albeit you'll lose your previous iTunes Library items not on your new machine or associated with your Apple ID.

     

    Look in iTunes under purchased and see what items you own, and you'll see what items you'll lose.

  • et4350 Calculating status...
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    May 1, 2012 7:02 AM (in response to wiwmd)

    Did you re-authorize your computer in itunes? itunes still thinks your setup on your old operating system.

  • et4350 Level 1 Level 1 (0 points)
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    May 1, 2012 7:29 AM (in response to wiwmd)

    I had to just do the same thing to my wife's computer last week. After adding the fresh copy of windows 7, downloaded the latest itunes and authorized her computer and synced here ipod, all was fine.

  • et4350 Level 1 Level 1 (0 points)
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    May 1, 2012 8:01 AM (in response to wiwmd)

    This is the only computer you had your music on? If it is then I would de-authorize all computers and start over and then re-authorize your computer. I never de-authorized my wife's before clearing the hard drive and when I authorized it again it said this was my second authorization and have no issues.

     

    http://support.apple.com/kb/HT1420

  • Chris CA Level 9 Level 9 (73,410 points)
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    May 1, 2012 8:03 AM (in response to wiwmd)

    wiwmd wrote:

     

    Reinstalled windows 7, downloaded iTunes, attempted to sync and the message was: can't sync when music is on another computer.

    That's not what it says.

    It says, "´╗┐The iPad, wiwmd's iPad, is synced with another iTunes library. Do you want to erase this iPad and sync with this iTunes library?"

     

    You need to restore your iTunes library.

    Simply copy the entire /Music/iTunes/ folder from the most recent backup to /Music/ on your computer.

  • et4350 Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 1, 2012 11:38 AM (in response to wiwmd)

    You need to find the file that itunes music is on and copy it into your itunes. Is all the music you had in itunes on your ipod? If so, why don't you sync that to itunes as this is all I did with my wife's.

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